️ **Toolbox Tuesday | Episode: Week 8 - Mastery and Professionalism in Our First 400 Front Office Training** Join us for the final episode of our First 400 Front Office Training Program series, where we delve into Week 8, the crowning moment of our intensive 60-day onboarding journey. This episode is crucial as we evaluate whether new team members are the right fit for our practice in the long term. Discover how we strive to ensure that team members can independently handle 90% of their tasks and possess the ability to teach others, marking true mastery. Week 8 also accentuates the importance of professional etiquette, including dress code conformity and maintaining impeccable communication standards with patients. This focus helps uphold the professional reputation of our healthcare providers. Listen in as we discuss how Pathway Dental Solutions supports new members' transition into fully participatory roles, ensuring ongoing growth and contribution to our practice. This episode encapsulates the spirit of dedication and excellence accompanying the conclusion of our First 400 program. Don't miss this insightful wrap-up of our onboarding journey, and learn how we continue to nurture a team centered around outstanding patient care.

️ **Toolbox Tuesday | Episode: Week 7 - Front Office Mastery in our First 400 Onboarding Program**

In this enlightening episode of Toolbox Tuesday by Pathway Dental Solutions, we explore Week 7 of our dynamic First 400 onboarding program. Dive deep into our *Keys to Success* module, specifically designed to elevate the communication and service skills of our front office team. Whether you're new to the dental industry or bringing years of experience, this episode sheds light on essential strategies for mastering patient interaction and ensuring consistent communication across the team.

Learn how our accelerated program condenses what was once a six-month training into just 60 days, empowering team members to confidently communicate with patients and understand the full spectrum of services offered by our practice. Discover why a unified front office approach can transform a patient's journey and foster a trusted, respected dental practice.

Tune in to revolutionize your approach to dental coaching and boost your team's operational excellence. Don't miss out on these empowering insights!

Real Talk-Loyal Team Members! What does having a "loyal" team member mean to you? Is it a unicorn employee who stay with you for their entire career? Or is it a team member who helps drive results and is always interviewing for the job they have? Have you had 4 of your 7 team members out at the same time? We sure have! Our self managed team helped us onboard new team members when this situation arose and we can help you too! What other topics would you like to chat about? #PathwayDentalSolutions #TeamLoyalty #SelfManagedTeams