• Podcast guest appearances. Richard Blank Costa Rica's Call Center

  • 著者: richard blank
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Podcast guest appearances. Richard Blank Costa Rica's Call Center

著者: richard blank
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  • Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.


    Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.


    Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.


    https://costaricascallcenter.com/en/outbound-bpo-campaigns/


    Hosted on Acast. See acast.com/privacy for more information.

    richard blank
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Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.


Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.


Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.


https://costaricascallcenter.com/en/outbound-bpo-campaigns/


Hosted on Acast. See acast.com/privacy for more information.

richard blank
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  • Your First Thousand Clients Podcast by author Mitch Russo. Harnessing Effective Communication interview With Richard Blank
    2025/01/24



    The business podcast for aspiring business owners & entrepreneurs.


    Imagine having hundreds of highly successful business owners, business coaches, and business strategy consultants sharing their wisdom with you to help your company make it to the next level. That should be the goal when considering the best business podcasts to subscribe to, and that’s what we have achieved with “Your First Thousand Clients”.


    From Employee To Employer And Leader. Communication is key in every business, especially when done over the phone. If you are looking for ways to improve your communication skills and lock in those pitches, this is the podcast for you. In this episode, Richard Blank, CEO of Costa Rica's Call Center, runs through the process of prospecting and how you can build your vocabulary, actively listen, use the right tone of voice, and match the pitch and mood of your client. And their importance in making sure that you don't just have a productive and meaningful interaction but that your client walks away satisfied with your service and the company as a whole. He also shares insights on creating a culture that allows your team to build relationships, empowerment and drive ownership. Tune and learn how to identify telesigns that tell you the right time to ask your confirmation question and lock in that sale for the first 1000 clients and beyond.



    https://youtu.be/6Dw932wbj1M?si=2J3KFyFvbzHvNqil

    https://youtu.be/mJaQEVWrVNE



    Your First Thousand Clients Podcast, Mitch Russo, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center



    Imagine having hundreds of highly successful business owners sharing their wisdom with you to help your company make it to the next level.


    Avoid the traps and pitfalls, grab little-know strategies and find some much-needed inspiration.


    Recently syndicated with the C-Suite Network, the show is now an iTunes Top 200 podcast.


    We’re always on the lookout for brilliant, successful business owners, business coaches, leadership coaches, and business/marketing consultants who can help our audience grow or start their company. On Your First Thousand Clients, we are looking ONLY for experienced CEOs, business leaders, successful entrepreneurs who are highly appreciated by the audience. You are making a contribution to the world with your interview, you are helping others. Business Owners of every kind will want to hear from some of the leading marketing, sales, growth and management experts in the world right here on Your First Thousand Clients! The show that gets you to YOUR first thousand clients and beyond!



    Hosted on Acast. See acast.com/privacy for more information.

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    45 分
  • Welcome to "Fire your Boss Fridays" with Lisa Hart and Chad Passa. Special CEO guest Richard Blank.
    2025/01/23

    Welcome to "Fire your Boss Fridays"

    Our mission is to:


    Help you discover new knowledge with the help of our special guests, who will teach you how to launch, manage, and grow your business.


    Inspire you to take control of your destiny, steal your life back, fire your boss, and live a life full of purpose.


    Bring you entertainment through captivating stories of our guests who have successfully fired their bosses!


    You'll hear about the highs and lows of running a business and celebrate the victories of these inspiring entrepreneurs.




    https://youtu.be/gRQ_cc9JVv8

    https://youtu.be/j0PeLXCXloI




    Selling Candy and Life Lessons in a Creepy Van


    No, I made a dollar a box. I mean, this guy, and I don't tell this story often, but his name was Ruby. He had a gray van with no windows, the short Chevy van to the creepy one. That sounds so shady. And my mom, I was like, I swear I was 14 maybe. My mom would let me leave with this guy for four hours a night on school nights. And sell candy. and sell caricatures. I did that for East Abington Little League, a box of 100 back in the late 70s. I would knock on the door back and ride on Abington, dollar a thing for the uniforms, but good for you. Well, you're okay now, so obviously nothing bad happened, but for 14 years old, they probably loved you. They probably bought two candy bars. They must have. I did something right, man, but I was just doing it, right? And thanks for asking, by the way. Share a little bit about me, but that particular part of my life, I never thought it would have the impact that it did. It surprised me later on. In fact, surprised me so much, I just had this epiphany, and then I decided to put it on my LinkedIn as one of my jobs.





    Fire your Boss Fridays, Lisa Hart, Chad Passa, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center



    Hosted on Acast. See acast.com/privacy for more information.

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    49 分
  • Finding the Unicorn in You podcast Episode #63. Host Dr. Jaime G. Raygoza chat with Richard Blank
    2025/01/22



    Finding the Unicorn in You is a podcast hosted by Dr. Jaime G. Raygoza, dedicated to empowering professionals to prevent burnout and achieve sustainable success. Each episode features engaging conversations and practical strategies that enhance career trajectories, foster work-life balance, and cultivate resilience. Join Dr. Raygoza and his guests as they explore essential topics in personal and professional development, helping you unlock your unique potential and thrive in your career.


    We're diving deep into the unexpected moments that transform individuals into "unicorns" in their careers. Join the host, Jaime G. Raygoza, as he interviews a diverse group of guests from different fields and backgrounds, uncovering their unique stories of inspiration, resilience, and transformation.


    From surprising career transitions to overcoming challenging obstacles, guests share their candid and unscripted experiences with Jaime, offering advice and inspiration for anyone on their own Unicorn Journey. Tune in to hear inspiring individuals share their personal journeys and reveal the key factors that transformed them into unicorns.


    Season 2 Episode 63: How Letting Go of Negativity Attracts Opportunity


    In a captivating podcast interview, Richard Blank chronicles his unexpected path from Philadelphia to building a thriving call center in Costa Rica. Fueled by his passion for Spanish, Richard took a leap of faith that led him to a life of adventure. His story reveals the power of following your purpose.



    https://youtu.be/2aNtJqs6t8E

    https://youtu.be/zWql-0JcWlE

    https://youtu.be/aL0YW0k1BEA

    https://youtu.be/1xzhsVylhWQ


    Why Costa Rica is a Top Destination


    I suggest they buy a first-class plane ticket like you did and apply to Costa Rica and come visit me. But if it's plan B, I got an extremely large Facebook fan page, about 111,000 local Costa Rican ticos, and it will give your audience a chance to see the business process outsourcing industry in Central America. Now, for your audience, we're north of Panama, south of Nicaragua. Costa Rica is the only democratic society in Central America. There's no standing army. They put all that money back into education. So there's a 95% literacy rate. Costa Ricans are claimed to have the most neutral English accents. We have companies such as Amazon, HP, Intel, Oracle here because of our infrastructure and our labor force. And finally, we're known for medical tourism and especially ecotourism. You can go to your hot springs and do your zip line and butterfly farms and the most beautiful beaches and surfing in the world. And I've been here for over two decades. Married the Girl of My Dreams.



    The Power of Starting from Scratch and Delegation




    Dr. Jaime G. Raygoza , Finding the Unicorn in You podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center



    Hosted on Acast. See acast.com/privacy for more information.

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    37 分
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