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Harnessing the power of active recovery can reshape how property managers approach their work and personal lives. By embracing intentional breaks and building strong systems, managers can revitalize their energy, improve focus, and foster growth both personally and within their businesses.

• Importance of intentional breaks for recovery
• Active recovery as a concept from sports to management
• Establishing routines to support work-life balance
• Celebrating wins and tracking progress as part of active recovery
• The role of accountability in enhancing personal growth
• Engaging with mentors or coaches for support
• The overall mindset shift toward a healthier work approach

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

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Transform every customer interaction into a glowing review! Meet Sharmila Ramalingam from GPS Renting, who shares her ingenious approach to building an exceptional online reputation in the property management world. With a robust background in IT and real estate, Sharmila has mastered the art of Google review management, boasting a 4.5-star rating and over 474 reviews. Tune in to uncover her strategies for managing a remote team across multiple time zones and cultures while consistently delivering top-notch service.

Explore the transformative power of turning negative experiences into opportunities for positive connection and feedback. Sharmila reveals how cultivating strong client relationships, empowering employees, and fostering teamwork within company pods lead to impressive online reviews. Learn how to encourage satisfied clients to update their reviews and navigate situations where promised feedback isn't delivered. Discover how the culture of excellence not only elevates customer service but also bolsters the team's ability to shine even under challenging circumstances.

Dive into the intricacies of fostering a culture where every team member is motivated to pursue five-star reviews through a personalized approach. Sharmila's insights on gamification and recognition create an environment where gathering client feedback becomes both rewarding and competitive. From leasing to maintenance, each role is empowered to enhance client interactions, leading to outstanding service and positive feedback. Celebrate achievements and learn to leverage every interaction as a stepping stone to property management success, armed with the wisdom and tools shared in this episode.

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

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What if the secret to achieving the impossible lies in taking small daily steps and embracing failure as a foundation for success? Join us in this engaging episode where we uncover the inspiring journey of our keynote speaker from the National Association of Residential Property Managers National Conference. From overcoming personal health battles to conquering ultra-marathons, we explore how pushing beyond perceived limits both in the property management industry and in personal endeavors can lead to extraordinary achievements. Our guest shares transformative experiences at Homevault Property Management and BetterWho, as well as his passion for running with the Cult Runners community, to inspire you to set ambitious goals and commit to achieving them.

You'll discover the power of visualization and community support in making daunting challenges more attainable as we navigate through tales of marathons and ultra-marathons. Our speaker illustrates how perseverance, resilience, and continuous improvement are not just buzzwords but essential tools for tackling life's toughest obstacles. Listen as he recounts the lessons learned from setbacks like not finishing the Bear 100, and how these experiences have fueled his growth and prepared him for new challenges like the Moab 240. The narrative serves as a testament to the importance of intentional practice and the courage to step out of comfort zones in the pursuit of personal and professional growth.

Celebrate the triumphs and learn from the setbacks as we discuss the necessity of forming supportive partnerships, the significance of mentorship, and the drive to confront one's "impossible." You'll be inspired by stories of forming unexpected alliances during grueling races and the mentorship that led to achieving a top 10 finish in the Moab 240. By the end of this episode, you'll be ready to challenge yourself, expand your goals, and harness the power of a supportive community to turn the fear of unrealized potential into a journey of continuous improvement and success.

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.