エピソード

  • The Bold New World of Personalized Searches: AI and Restaurants
    2024/11/23

    The Future of AI Restaurant Searches: How Hungry Customers Will Find You. The Bold New World of Personalized Searches. Erik breaks down how AI-powered searches are revolutionizing how customers discover restaurants and why this shift matters for business visibility.

    From Keywords to Conversations AI searches are moving beyond traditional keyword searches like “restaurants near me.” Instead, they’re becoming conversational, mimicking how people ask questions in real life. For example: “Where can I find a dog-friendly brunch spot with outdoor seating nearby?” These searches combine keywords but focus more on the user’s intent, requiring businesses to provide rich, specific information to stay competitive. Importance of Feeding AI the Right Data AI relies on multiple data sources to ensure accuracy.

    Google, Yelp, TripAdvisor, and local directories all play a role. However, AI doesn’t trust one platform—it cross-references data. If your information isn’t consistent or complete across platforms, your restaurant may not appear in search results. To optimize visibility: Answer Google Business Profile attributes: Update parking options, amenities, and dining features regularly. Fill out profiles on all platforms: Consistency is key to AI trust. Use your website as a source: Add detailed copy, including FAQs, to clearly explain what you offer. The Role of Reviews and Ratings AI prioritizes businesses with a high reputation. For searches like “best pizza in West Hollywood,” only businesses with a 4-star Google rating or higher will rank.

    Respond to reviews promptly (within 24 hours) to build trust and engagement.

    Prepare for Voice and Suggestive Searches Voice commands via Siri, Alexa, or Google Assistant will dominate.

    AI may even suggest options based on past searches, like, “You’ve looked for sushi before; here are top-rated spots nearby.” By optimizing online content and maintaining accurate, consistent data, your business will stay ahead in the AI-driven restaurant search landscape. Adapt now to lead the way! 00:00 Introduction 00:28 Conversational Searches 03:10 Past Searches Affect Suggestions 06:03 Professional Reputation Management 08:43 The Word "Best"

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    10 分
  • Discover Where You Rank on Google from Any Location
    2024/11/18

    In this episode, Erik dives into a powerful tool that shows you where you rank on Google from any location. Whether you're targeting a bustling tourist spot, a local neighborhood, or a specific area your business wants to dominate, this tool offers invaluable insights. The key feature discussed is the GMB Everywhere Google Chrome extension, which lets you view search results as if you're standing in any location across the country. Erik demonstrates how this works with examples like "Mexican restaurants" and "sushi near me." He explains that using “near me” is unnecessary as it’s implied in the tool’s functionality. By using the "Teleport" feature, you can pinpoint a location—like LA's Hollywood Walk of Fame—and instantly see which businesses dominate Google rankings in that area. For instance, Erik highlights how El Compadre ranks well due to its long history and strong SEO performance. This tool allows business owners not only to see their rankings but also to analyze their competitors in different parts of town. Erik emphasizes the importance of experimenting with multiple keywords—at least five or six—to understand where your restaurant ranks best and which keywords need improvement. This knowledge is crucial for optimizing your online presence and attracting targeted customers from specific locations. Whether you're looking to outrank competitors, understand local search dynamics, or fine-tune your keywords, this episode provides actionable insights to help you get ahead in the game. Tune in, install GMB Everywhere, and start discovering how to rank higher on Google from any location! Optimize your search strategy today—target the customers you want where they are.

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    3 分
  • Avoid the #1 restaurant website mistake!
    2024/11/12

    In this episode of the Restaurant and Bar Marketing Podcast, host Erik Shellenberger reveals how to avoid the #1 restaurant website mistake that many owners unknowingly make. He explains that a restaurant website’s main goal is to attract new customers and increase foot traffic. However, many popular platforms like Pop Menu, BentoBox, and SpotHopper may look appealing, but they lack essential SEO tools to rank well on search engines. These platforms prioritize aesthetics and ease of use, but at a high monthly cost, they often fail to bring in more customers due to poor search visibility.

    Shellenberger advocates for WordPress as the best platform for restaurants. To avoid the #1 restaurant website mistake, he recommends leveraging WordPress's flexibility and robust SEO plugins, like the All-in-One SEO Optimization Tool. This allows restaurant owners to optimize their sites fully, improve search rankings, and keep ongoing costs low. Instead of opting for platforms that strip essential SEO features, Shellenberger suggests focusing on a website that’s easy for search engines to understand and rank. By building a WordPress site with SEO in mind, you’ll ensure your restaurant website is more visible, functional, and effective in driving new business.

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    11 分
  • How to Blog Effectively and Get More Shares
    2024/10/22

    Erik Shellenberger dives deep into how to blog effectively and get more shares by leveraging AI. Many restaurant and bar owners hear the advice to start a blog, but few understand the real strategies behind making a blog successful. The main goal of blogging is to get found by your target audience on search engines like Google, YouTube, and other platforms. However, many people overlook the essential steps needed to achieve that visibility.

    To create an effective blog, you must start with an interesting and relevant topic. Avoid generic posts like "Happy hour from 3 to 7" or simple cocktail photos, as they won't engage readers or perform well on search engines. Instead, choose topics that people will search for, such as current events, local festivals, or charity partnerships related to your restaurant. The more engaging and unique the content, the better chance it has of gaining traction.

    Once you have a compelling topic, SEO optimization is the next crucial step. This involves using tools like the All-in-One SEO plugin and analyzing your headlines for effectiveness. Your headline should include common, uncommon, emotional, and power words to maximize its impact. Tools like ChatGPT can help generate headline ideas, but it’s essential to refine them to achieve higher search rankings.

    Schemes and structured data are also vital components. When you create a blog, make sure to include structured data (schema markup) to help search engines understand your content better. Adding this extra layer of detail increases the chances of your blog appearing in top search results, which is key for getting more shares and traffic.

    Don’t forget to share your blog across multiple platforms. Optimize your content for YouTube by using relevant tags and integrating the blog post with video content. This multi-channel approach helps your content rank higher across different platforms.

    Blogging effectively takes time and effort. It’s not just about creating content but doing it in a way that ensures people find, read, and share it. Follow these tips, and you’ll be on your way to blogging success that drives traffic and engagement.

    How to Blog Effectively and Get More Shares – Discover the secrets to a successful blog today.

    Click for Bar Marketing Basics Pricing and Options

    Learn more about SEO for Restaurants at Bar Marketing Basics.

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    33 分
  • 1 Star Yelp Reviews and How Restaurant Owners REALLY Want to Respond
    2024/10/20

    In this video, Erik Shellenberger, a restaurant reputation management expert, takes a bold stand against 1 Star Yelp Reviews and How Restaurant Owners REALLY Want to Respond.

    He humorously but candidly addresses the issue of unfair negative reviews, which can damage businesses while lacking constructive feedback. Shellenberger begins by acknowledging that mistakes happen in the restaurant and bar industry; no one is perfect. He points out the absurdity of some reviews, like penalizing a restaurant for parking issues unrelated to the business itself.

    These reviews can significantly impact a business, costing them as many as 30 customers per negative review. A major frustration Erik discusses is that many reviewers don’t give establishments a chance to fix the issue. Common complaints about cold food, delayed service, or drink preferences could often be resolved on the spot if patrons spoke up. He stresses that without feedback, businesses lose the opportunity to improve.

    Managing expectations is another key point. Shellenberger emphasizes that customers should understand the nature of the venue they’re visiting. It’s unreasonable to leave a 1-star review because a nightclub is loud or because fine dining is costly. For customers on a budget, he recommends sticking to more affordable options rather than bashing upscale establishments for their pricing.

    Additionally, Erik touches on underage patrons writing negative reviews after facing consequences for breaking laws, such as having fake IDs confiscated. He encourages personal accountability, advising viewers to recognize their own role in negative experiences.

    View this podcast on the Bar Marketing Basics Youtube channel

    Learn more about SEO for restaurants at Bar Marketing Basics.com

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    6 分
  • Google My Business for restaurants - A walkthrough
    2024/10/16

    Optimizing your Google My Business for restaurants is crucial for boosting your local search visibility and attracting more customers. In today’s episode of the Restaurant and Bar Marketing Podcast, Erik Shellenberger discusses effective strategies for improving your restaurant's ranking on Google, starting with a well-optimized Google Business Profile.

    The Importance of Google My Business for Restaurants

    Google My Business (now called Google Business Profile) plays a pivotal role in helping potential customers discover your restaurant. When users search for terms like “restaurants near me” or “best Italian restaurant in [city],” Google My Business profiles appear prominently in search results. This is known as discovery traffic, where undecided customers find your restaurant through relevant searches, making it a key area to focus on for growth.

    How to Optimize Your Google Business Profile

    To begin optimizing your profile, visit google.com/business and ensure your restaurant is listed under the correct email. If your profile strength isn't complete, it's time to take action. Make sure all your restaurant information is filled out, including business hours, location, and categories. Erik emphasizes using all 10 categories available in Google’s listing settings. For instance, if your restaurant serves multiple cuisines, include all relevant categories to improve your chances of ranking.

    Using Photos to Boost Engagement

    Photos are an important part of Google My Business for restaurants. Ensure the images you upload are high quality and resized properly (Erik recommends 1500 pixels on the longest side). Photos of your restaurant’s interior, dishes, and menu should be well-optimized for Google’s standards. Naming your photos using SEO keywords relevant to your restaurant's location and specialty, such as “best pizza in Phoenix,” will further enhance your profile’s searchability.

    Responding to Reviews

    Erik also highlights the importance of responding to both positive and negative reviews. This not only shows potential customers that you care but also signals to Google that your profile is active, which can improve your ranking. Reviews are becoming more important with the rise of AI-driven search engines, so being proactive will keep your restaurant ahead of the competition.

    Final Tips for Google My Business Success

    Erik suggests using tools like ChatGPT to generate SEO-friendly descriptions and keywords for your profile. Regularly updating your profile, responding to reviews, and adding fresh photos will all contribute to better Google visibility.

    By following these steps, you can ensure your restaurant ranks higher in local searches and attracts more customers.

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    15 分
  • The Hidden SEO Secrets of Top Restaurant Website Platforms Revealed
    2024/10/16

    In this episode of the Restaurant and Bar Marketing Podcast, host Erik Shellenberger dives into essential strategies for optimizing restaurant websites for better visibility, emphasizing the importance of SEO over aesthetics. According to Erik, many restaurant owners prioritize high-quality photography and sleek design but neglect the crucial element of search engine optimization (SEO), which is key to driving traffic and increasing revenue.

    Erik recommends using WordPress as the go-to platform for building or upgrading restaurant websites due to its flexibility and ability to integrate with powerful SEO tools. Unlike other website builders like Wix or Squarespace, WordPress is free and allows full customization, which is critical for long-term SEO success.

    To maximize visibility, Erik emphasizes the use of the All-in-One SEO plugin, which helps analyze and improve a website's SEO score by guiding users through best practices like proper header tags (H1, H2), SEO-friendly titles, and effective meta descriptions. He also shares tips on analyzing competitors’ websites using SEO tools to better understand what works and what doesn’t.

    Erik further explores the role of AI tools like ChatGPT for generating effective headlines and content that rank well on search engines. He discusses using AI to create SEO-optimized tags, analyze keywords, and generate high-traffic headlines for restaurant websites. Erik encourages restaurant owners to update their websites regularly, keep content fresh, and continually improve SEO metrics to maintain high rankings on Google.

    Finally, Erik advises restaurant owners to ensure they have control over their website's SEO configuration, avoiding over-reliance on web developers who may disappear over time. By managing their own SEO setup, restaurant owners can make continuous improvements and track progress effectively.

    This approach ensures that restaurant websites are not only visually appealing but also attract the right audience through strong SEO practices, leading to increased traffic, customer engagement, and ultimately higher revenue.

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    21 分
  • The Best Website Platforms for Restaurants
    2024/10/08
    The Best Website Platforms for Restaurants: How to Choose Wisely

    When it comes to finding the best website platforms for restaurants, it's important to choose a solution that enhances visibility and user experience without unnecessary costs. Website platforms like WordPress, Wix, Squarespace, PopMenu, and BentoBox each have their strengths, but they differ significantly in terms of SEO capabilities, ease of use, and long-term value.

    1. WordPress: Offers unmatched flexibility and SEO optimization with no monthly fees, making it the best platform for restaurants seeking control and visibility.

    2. Wix & Squarespace: Both offer easy-to-use, drag-and-drop interfaces but have limited SEO options. They are better for smaller operations that don’t aim to dominate local search results.

    3. PopMenu & BentoBox: These platforms offer concierge services with built-in features like review management, but come with high monthly fees and limited SEO flexibility, which can hurt long-term visibility.

    Why SEO Matters More Than Design

    While an attractive website is important, the ultimate goal is visibility. Potential customers must be able to find your restaurant on Google, TripAdvisor, and Yelp, where SEO plays a key role. WordPress, with its endless customization and plugin support, provides better long-term SEO results than other platforms. While platforms like PopMenu offer fancy features, their SEO shortcomings make them less effective for high-competition areas.

    Conclusion

    Choosing the right platform for your restaurant’s website is crucial to long-term success. For most restaurants, WordPress is the best option due to its flexibility, cost-efficiency, and strong SEO performance. For those needing simplicity, Wix and Squarespace offer a reasonable solution, while more expensive platforms like PopMenu and BentoBox can provide convenience but lack the SEO muscle to compete effectively.

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    21 分