Sales Maven

著者: Nikki Rausch
  • サマリー

  • Do sales conversations make you feel awkward or pushy? It’s time to ditch the outdated salesy strategies. Your guide, Nikki Rausch, will show you how to combine kindness with selling skills to meet your prospects where they are. And in the process, how to uplevel your influence and income. Learn how to earn business easily and effortlessly.
    YourSalesMaven.com
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あらすじ・解説

Do sales conversations make you feel awkward or pushy? It’s time to ditch the outdated salesy strategies. Your guide, Nikki Rausch, will show you how to combine kindness with selling skills to meet your prospects where they are. And in the process, how to uplevel your influence and income. Learn how to earn business easily and effortlessly.
YourSalesMaven.com
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  • How to Handle Clients Who Delay Payments
    2025/02/17

    Do late or missed payments make you feel frustrated and unsure how to deal with them?

    Are you struggling to have those hard conversations without blowing the relationship with the client?

    Imagine being able to handle these situations with ease and confidence while protecting your business and maintaining your professionalism and rapport.

    In this episode Nikki shares her tips for handling overdue payments with ease. Learn how to use language that keeps your integrity while making it clear the agreements need to be kept.

    Find out why being professional and firm helps you keep the trust and protect your cash flow.

    From dealing with missed payments to knowing when to walk away from uncooperative clients, Nikki’s tips give you the power to control your income and free up your time and energy to do what matters.

    Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!

    In This Episode:

    [00:43] How do you handle those people who aren't paying in a timely fashion or skipping payments?

    [01:08] When this happens you're going to have to do and say some things that might be uncomfortable.

    [02:06] "Selective amnesia" is when you have to do or say things that are outside of your normal behavior. Once this is done, you act as if everything is fine. Use "selective amnesia" to your advantage.

    [03:41] There will be times when you have to determine whether this is a relationship you would like to keep or not. It's okay to "bless and release" when needed.

    [04:21] Language you can use includes: "I'm reaching out today is to ask, what do you need in order to take care of the payment that is now due today?"

    [05:10] "In order for our relationship to stay in good standing, it's important that we both keep to our agreements." It's important to always keep a balance of power.

    [06:00] You can also let them know if they're unable to pay today to contact you to find out what's needed to make the payment happen.

    [08:31] There are also times when you're just not going to get the money. If it's not worth chasing this person down to get a payment, you may want to "bless and release".

    [11:36] Nikki shares a personal story about someone who she needed to stop chasing for money.

    [14:06] Another personal story of someone not paying.

    [15:25] There will be people who can't or won't pay. Think about how you're going to handle it up front. Payment up front is a good idea.

    [16:59] Another great option is to have them sign up by credit card using software like ThriveCart.

    For more actionable sales tips, download the FREE Closing The Sale Ebook.

    Find Nikki:

    Nikki Rausch

    nikki@yoursalesmaven.com

    Facebook | Twitter | LinkedIn | Instagram

    Sales Maven Society

    Work With Nikki Discussion

    To download free Resources from Nikki: www.yoursalesmaven.com/maven

    Resources:

    ThriveCart

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    20 分
  • How Adapting One Simple Sales Technique Contributed to Record-Breaking Results with Melissa Jacobs
    2025/02/10
    Are you feeling stuck in your sales conversations? Struggling to get your clients to make decisions that serve them – and your business? Imagine having a simple way to turn indecision into clarity and get your business moving forward easily. In this episode, Nikki is joined by Melissa Jacobs, CEO of Crow and Pitcher, to share the “Give a Menu” technique, a game-changing way to simplify decisions for your clients and strengthen relationships and results. Hear how Melissa uses this technique to find perception gaps in her clients' businesses, refine marketing messages, and align strategies with what customers truly value. Learn how giving clear, actionable choices builds confidence and means clients make decisions that benefit them and you. From renewals on retainer agreements to getting clients to focus on what matters most, Melissa’s story may have you rethinking how you present options and add value in your business. Ready to stop decision fatigue, deepen client relationships, and be part of your client's success? Melissa Jacobs is an accomplished brand strategist who shows mid-size consumer brands how to increase sales by getting clear on how to target their ideal client. She particularly enjoys helping brands understand the difference in how their customers and prospects perceive the brand. By knowing this Perception Gap, her clients get clear on the marketing messages needed to drive revenue growth and stop wasting time and money on efforts that aren’t effectively impacting their bottom line. Melissa is currently the CEO and Lead Strategist at Crow & Pitcher LLC, a brand strategy and insights consultancy. Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00! In This Episode: [00:45] Today's episode is a sales success story with an amazing long-term client Melissa Jacobs. [01:07] She was also in episode 181. Today she's going to share a very specific technique for generating business. [02:05] In this very early part of 2025, Melissa has already locked down 89% of her 2024 revenue. [04:20] Melissa's business is called Crow & Pitcher, and she's the CEO and lead strategist. It's a consultancy for brand strategy and insights. [04:36] She helps midsize consumer brands sell products and services. She helps discover the perception gap which is the difference between how current customers and prospects perceive the brand. [06:46] If you want your prospects to act like customers, you want them to believe what your customers believe. [08:15] The work Melissa did for me and my business in helping to find the perception gap was a huge game changer. [11:45] The "give a menu" technique has had a huge impact on Melissa's business. [13:44] Melissa did a study to help a client find the perception gap in eight regions. [14:22] A mini example of giving a menu is when, six months later, she gave the client a choice in doing the study again, or choosing select markets, or something else. [16:11] The purpose of giving a menu is making it easy for the client to make a decision. [18:54] She also used this technique with a client to plan out action steps for the next year. Melissa wanted to find a win-win that would benefit both of them. [23:23] Having a menu of options made it easy for the client to see how these types of activities would help her business. [24:54] The worst thing ever is for someone to hire you on a retainer but not actually utilize the time. There's no way they will renew without getting value. [25:07] We have to help them best utilize time and energy with the money they've spent on you. [26:05] Also include things that you're excited about doing. [29:17] Think about how you can be an invaluable part of somebody's team even when you're not an employee. [31:30] Mastering the "build a menu" muscle will move the needle in your business. [32:51] Making things easy for people on the other end has been a transformational idea. [35:11] Melissa shares where the name Crow & Pitcher came from. For more actionable sales tips, download the FREE Closing The Sale Ebook. Find Nikki: Nikki Rausch nikki@yoursalesmaven.com Facebook | Twitter | LinkedIn | Instagram Sales Maven Society Work With Nikki Discussion To download free Resources from Nikki: www.yoursalesmaven.com/maven Find Melissa: Crow & Pitcher Melissa Jacobs - LinkedIn Resources: Generating New Business With Confidence A Sales Success Story With Melissa Jacobs
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    38 分
  • How to Navigate Calls - Client, Connection, or Just Networking?
    2025/02/03

    Are you struggling to make the most of your client connections? Do you find yourself wasting time on calls where the purpose feels unclear or unsure?

    Is the person on the other end a potential client, colleague, or someone to politely part ways with?

    It’s time to bring clarity and strategy to your conversations. In this episode, Nikki reveals how to master the art of identifying your goal in every call, transforming vague interactions into productive opportunities.

    Learn how to spot the signs that you're talking to a potential client and how to move them seamlessly into the next step of the sales process.

    Discover practical strategies to nurture meaningful relationships with colleagues or friends and how to gracefully "bless and release" connections that aren’t aligned with your goals.

    Nikki shares the game-changing question to ask that establishes mutual purpose and sets the tone for every conversation: “What would make this call a valuable use of your time?”

    Armed with this powerful tool, you balance rapport and strategy to ensure every call supports your business growth.

    Say goodbye to wasted energy and hello to productive, impactful client connections. Listen now to learn how to approach every call with confidence, clarity, and purpose!

    Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00!

    In This Episode:

    [00:40] We're going to be talking about how to navigate those calls when you're not really sure what the purpose is.

    [01:02] It's so important to understand the goal of the call. You could be wasting time on someone who's not a potential client or has a rapport mismatch with each of you having different intentions.

    [02:07] My NLP training, where I had to create an outcome statement in a conversation, really highlights the importance of knowing the outcome.

    [03:01] Having clarity and being strategic in client conversations is one of the most important things I teach. It's about knowing where you're going.

    [03:41] Am I talking to a potential client, friend or colleague, or could this be a "bless and release" situation?

    [04:48] We have to make time in our schedule by eliminating people in time sucks.

    [05:48] A question to establish the intent of the call. "What would make this call a valuable use of your time?"

    [06:39] You also need to establish a balance of power by being able to answer this question.

    [07:49] What to do when you identify a potential client. Get the next step in the sales process done. Ask if they're interested in an offer then put together a proposal. Get it scheduled.

    [10:05] What to do if there is a potential friend or colleague. Schedule a time to get together. Make an effort to stay in connection.

    [12:27] If it's a "bless and release" situation, wrap up the call, "It's been so great talking to you. I wish you all the best in the future. Take care."

    [14:51] Your outcome is to quickly establish whether you're talking to a potential client, a possible friend, or someone that you're going to bless and release.

    [15:26] Set yourself up for success and be more strategic with your time and your business.

    For more actionable sales tips, download the FREE Closing The Sale Ebook.

    Find Nikki:

    Nikki Rausch

    nikki@yoursalesmaven.com

    Facebook | Twitter | LinkedIn | Instagram

    Sales Maven Society

    Work With Nikki Discussion

    To download free Resources from Nikki: www.yoursalesmaven.com/maven

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    16 分
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