In this episode of Inner Sanctum we're joined by the beautiful Jess, the creator of Honey and Muse in Sydney. Jess, took us through her journey in the industry and her decision to go from Salon to Solo. From taking over an established salon at age 21 to rebranding it into Honey and Muse.

Jess has been bold and strategic with the changes she's made and her passion and love for her craft is clear. She's faced significant obstacles head on. Including a major price adjustment, overcoming retail aversion, the impacts of COVID-19. As well as recovering from neck surgery!

She's taken it all in her stride and is thriving. We highlight the importance of appropriate pricing, retail strategies, mentorship. As well as the role of social media in client attraction. You're going to love this episode.

00:00 Episode Summary
02:19 Introducing Jess from Honey and Muse
04:45 Jess's Journey: From Salon Purchase to Rebranding
11:21 Navigating COVID-19 Challenges and Downsizing
17:20 The Impact of Rebranding and Relocation
30:29 Adjusting Pricing and Services Post-COVID
39:24 Navigating Pricing and Client Expectations
40:34 Understanding Financial Goals and Pricing Strategies
42:52 The Importance of Retail in Salon Business
45:00 Building Client Trust and Loyalty
54:01 Social Media Strategies for Salon Owners
58:00 Overcoming Business Challenges and Personal Growth
01:09:22 Conclusion and Final Thoughts


https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/salonrising_/

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/

In this highlight, Samara and Jen talk about how managing salon staff has changed over time. They explore how old, toxic work environments, where staff felt bad for taking sick days, are being replaced with more supportive and understanding workplaces. The hosts share their own stories about how they create a salon culture where employees feel safe taking time off when needed and comfortable sharing personal struggles. They explain why it’s so important to show care and understanding for your team.

Samara and Jen talk about how a positive workplace can boost morale, making staff feel valued and more loyal. This support helps employees perform better and stay longer at their jobs. They also stress the importance of moving away from old-school management practices that were often harsh and uncaring. Instead, they suggest building a team-oriented culture, where everyone feels like they matter, from apprentices to senior staff.

Samara and Jen also dive into how to manage apprentices by encouraging support rather than competition. They explain why treating all staff with respect and care creates a healthier, more productive salon environment.

Whether you’re a salon owner or manager, these tips will help you create a workplace where your staff can thrive, feel appreciated, and stay loyal.

00:00 Introduction to Staff Dynamics
00:52 The Culture of Sick Days
03:49 Changing Perspectives on Employee Well-being
06:19 Supporting Staff Through Personal Challenges
08:21 The Evolution of Apprenticeships
10:33 Fostering a Positive Team Culture

Inspired? Listen to the full episode here:

Apple: https://podcasts.apple.com/au/podcast/how-the-industry-has-changed/id1675792257?i=1000607029059

Spotify: https://open.spotify.com/episode/75kVPXCaGaaMXbAubP2P7o?si=aa45cKdsS3qFTglkKudHtA

YouTube: https://youtu.be/R1Qc7Rkr008?feature=shared

To find out more about Salon Rising:

https://www.salonrising.com/

https://www.instagram.com/salonrising_/

For this episode in the inner sanctum we're joined by Sarah, the owner of The Luxe Beauty Co. Sarah was raw and real on the challenges and growth that come with owning a beauty salon. She shared her personal journey, including managing two salon locations. And spoke into balancing family life, and navigating leadership as a woman. We delve into topics like resilience, the importance of vulnerability. As well as investing in yourself, and being authentic in leadership. And the importance of personal development and building a supportive team.

This is truly an episode for EVERYONE. We know you'll love Sarah as much as we do. Enjoy!


00:00 Introduction and Struggles of Salon Ownership

00:24 The Importance of Vulnerability and Leadership

01:27 Podcast Promotion and Sponsor Acknowledgment

02:16 Meet Sarah: Owner of Luxe Beauty Co.

03:36 Balancing Business and Personal Life

07:36 Empowering Women Through Image Consultancy

11:22 Navigating Leadership and Personal Development

26:43 The Masculine and Feminine Dynamics in Leadership

32:59 Balancing Expectations and Self-Work

33:14 Facing Humbling Experiences

34:14 The Importance of Reassurance

34:30 Growth and Leadership Challenges

35:36 Navigating Team Dynamics

39:25 Dealing with Imposter Syndrome

39:55 Reflecting on Leadership and Loyalty

42:09 The Joy of Continued Connections

43:36 Inspiring the Next Generation

50:54 The Journey of Business Expansion

55:28 Legacy and Family Business

59:29 Investing in Yourself

01:01:12 Closing Thoughts and Gratitude


https://www.salonrising.com/

Find out more and watch out for updates on socials @ -

https://www.instagram.com/salonrising_/

We also have a very special offer for all Salon Rising listeners! If you'd love to join the Kevin Murphy family for the first time, or if you are a Kevin Murphy OG, click the link below and jump on these amazing offers.

https://ozdare.com/salonrising

And a huge thank you to our podcast sponsors:

https://ozdare.com/

https://kevinmurphy.com.au/au/en/km/