Service providers have unique business challenges that require them to build sustainable business infrastructures. In this episode, Bethany talks with Cat Ford-Coates about how to go from just scraping by, to being seen as a trusted expert that not only commands high rates, but also delivers results with high-touch service.

In this episode, we’ve conversed about:

• Cat's customer service origin stories from bars to dating app profile pictures
• How branding helps photographers scale
• The influence of Kaizen, values, and continued refinement on building a scalable service-based business
• Building trust and authority so you empower your clients
• Overcoming common fears that creative entrepreneurs face
• What it takes to start, run, and sustain a business

Resources & Links to Continue the Conversation:

The Studio Takeover

Discover Your Brand Personality by Taking The Free Brand Quiz

Learn more about Bethany Works® Design Agency: bethanyworks.com

Create a Stunning Psychology-Backed Brand with our Brand & Web Design Services

Enter Into Your Bespoke Brand Evolution Through Our Signature Offer, BRANDCEND™

Apply to work with Bethany as your coach through The CreativeCEO Mentorship

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Secure Bethany as a speaker for your next event or experience:

bethanymccamish.com

Let’s Keep the Conversation Going On Social:

@bethanyworksdesign on Instagram & Facebook

@unbreakablebrandspod on Instagram & Facebook

@bethanymccamish on Instagram, TikTok, and LinkedIn

Connect with Bethany:

• Agency Website: https://bethanyworks.com/
• IG: @unbreakablebrandspod
• IG: @bethanyworksdesign