"Be kind, be focused on others, be a steward of your craft and take the opportunity to take action.” - Sean Wood

Sean Wood, SVP of National Partnerships at ParetoHealth, joined me for a podcast that is far less about captives than it is about being a sales ninja. We talk about getting started in sales, the buyer as a skeptic, collaborative selling, and sales mentorship.

Sean was actually a pro basketball player, and he shares how his point guard experience has translated to his career. He shares what led him into sales and why he embraced it so quickly, and why Pareto felt like a natural fit when he joined.

Whether you’re just getting started in sales or you’re a sales veteran, I promise you’ll learn something from this week’s episode of Self-Funded with Spencer.

Chapters:

00:00:00 Meet Sean Wood
00:04:16 Elevating Your Team As A Leader
00:11:04 Transitioning From Pro Basketball To Sales
00:20:04 Trust-Based Team Selling
00:24:11 Long-term Relationship Building In Sales
00:31:30 The Importance Of Sales Mentorship
00:53:09 Healthcare Solutions Driven By The Market
00:59:57 The Future Of Healthcare Consulting

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Transition To Sales, Collaborative Selling, Team Sales, Mentorship, Relationship Building, Sales Process, Healthcare Solutions, Buyer Mentality, Sales Success, podcast, healthcare, health insurance, self funded, self funding, self funded health insurance, self funded insurance

#TransitionToSales #CollaborativeSelling #TeamSales #Mentorship #RelationshipBuilding #SalesProcess #HealthcareSolutions #BuyerMentality #SalesSuccess #podcast #healthcare #healthinsurance #selffunded #selffunding #selffundedhealthinsurance #selffundedinsurance

“Whatever your clients find attractive about you and the reason they want to work with you is the exact same reason that a buyer is going to find you attractive and want to acquire your agency.”- Shelby Cowley

Shelby Cowley joined me this week to discuss the complicated world of insurance mergers & acquisitions. How do you get the best valuation for your agency? What key metrics are most attractive to buyers? How much does personality impact the value?

We answer all of those questions and more on this week’s episode of Self-Funded.

Chapters:

00:00:00 Meet Shelby Cowley
00:08:51 Empowering Entrepreneurs through Unique Insurance M&A

00:11:42 Valuation Impact on Agency Acquisition Success
00:15:46 High Demand Driving Top-Tier Valuations in Acquisitions
00:19:29 Strategic Evaluation for Successful Business Acquisitions
00:22:18 Long-term Partnership Potential in Buyer Selection
00:28:45 Performance-Based Growth In Business Sale Agreements
00:37:57 Leveraging Private Equity for Growth and Acquisitions
00:42:15 Maximizing Acquisition Value Through Seller's Representation

00:45:18 Value-Driven Consulting in Client Relationships

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Insurance Mergers, Mergers And Acquisitions, Business Sales, Sales, Business Acquisition, Market Dynamics, Transactions, Private Equity Deals, PE, Private Equity, Buyer Selection, Earn Out Period, Seller Representation, Consultant, Insurance Industry, Broker, Representative, Valuations, Growth Strategies, Transaction Goals, Employee Benefits, fixing healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#InsuranceMergers #MergersAndAcquisitions #BusinessSales #Sales #BusinessAcquisition #MarketDynamics #Transactions #PrivateEquityDeals #PE #PrivateEquity #BuyerSelection #EarnOutPeriod #SellerRepresentation #Consultant #InsuranceIndustry #Broker #Representative #Valuations #GrowthStrategies #TransactionGoals #EmployeeBenefits #fixinghealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

“Organ transplant is not something that the employer or even the TPAs are necessarily all experts in." - Guy Finley

“There are still going to be some situations and some events inside that episode of care that are going to be stop-loss related, so we want the two to work together.” - Robby Kerr

Guy Finley and Robby Kerr from HCC joined me in studio for this week’s episode of Self-Funded to discuss covering organ transplants. The costs associated with and frequency of these procedures have greatly increased in recent years, and Guy and Robby share HCC’s strategy to separately insure transplants.

Before jumping into the world of organ transplants, we talked about Guy and Robby’s backgrounds and how they made their way to HCC, as well as each of their roles currently. I was interested to learn why organ transplants became such a passion project for Guy, and how covering them is similar to other high-cost expenditures like specialty drugs.

Join us this week to get an education on organ transplant policy and the best way to cover them in today’s market!

Chapters:

00:00:00 Meet Guy Finley and Robby Kerr
00:07:52 Organ Transplant Insurance
00:13:05 Rising Costs of Transplant Procedures
00:17:31 Comprehensive Coverage for Potential Transplants
00:21:56 Transplant Coverage Financial Assessment
00:27:11 Transplant Nurse Advisors
00:33:24 Transplant Policy Evaluation and Underwriting Process
00:37:26 Rising Liver Transplant Numbers
00:47:42 Innovative Risk Mitigation in Gene Therapy
00:50:17 Rising Rates of Organ Transplants Nationwide
00:59:41 Empowering Consumers Through Healthcare Price Transparency

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

insurance industry, organ transplant, transplants, transplant, transplant insurance, healthcare costs, risk mitigation, transplant coverage, care coordination, stop loss, price transparency, financial planning, Employee Benefits, fixing healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#insuranceindustry #organtransplant #transplants #transplant #transplantinsurance #healthcarecosts #riskmitigation #transplantcoverage #carecoordination #stoploss #pricetransparency #financialplanning #EmployeeBenefits #fixinghealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

“It's everything. Exposure, knowledge, education, generating new business, solving clients, risk management objectives. It's all here." - John Capasso
“And the question comes up year over year, what is the ROI of SIIA? Did we have a legitimate hard dollar return on investment? And the answer is yes, we've always seen a return.” - Amy Gasbarro

This week’s episode of Self-Funded was recorded at the SIIA National Conference in September 2024. I spoke on-stage with Amy Gasbarro and John Capasso about their work at SIIA, what SIIA’s legislative efforts have looked like in recent years, and some practical networking tips for anybody attending a SIIA event.

Along the way, we also dive into the history of SIIA, what’s made it so relevant for so long, and what the real ROI is for both the attendees and the sponsors. At the end of the podcast, we have a Q&A with the audience.

Thank you to SIIA for sponsoring this special edition of the podcast!

Chapters:

00:00:00 Self-Funded At SIIA
00:07:44 Amy and John’s Work At SIIA
00:11:09 SIIA’s Legislative Efforts
00:18:29 Practical Tips For Insurance Conference Networking
00:27:26 AI Discussions At SIIA
00:36:50 Collaborative Networking At SIIA
00:41:10 The Real ROI Of SIIA Sponsorship
00:45:40 The Educational Opportunities At SIIA
00:50:09 Q&A

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

SIIA, Insurance Conference, Advocacy, Networking, SIIA Conference, Self Insurance, Sponsorship, Event Planning, Industry Education, Legislation, ROI, Self Insurance Community, Employee Benefits, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#SIIA #InsuranceConference #Advocacy #Networking #SIIAConference #SelfInsurance #Sponsorship #EventPlanning #IndustryEducation #Legislation #ROI #SelfInsuranceCommunity #EmployeeBenefits #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"If we're not accessible to you, we can't help you." - David Kinzler

David Kinzler, CEO of One-to-One Health, joined me this week to talk about the importance of primary care, restoring the doctor-patient relationship, and TextCare, which provides text messaging access to a dedicated care team with response times under 5 minutes.

David is a former Marine, and spent a few years in US politics before joining the healthcare world, and eventually leading One-to-One. His key focus is simplifying healthcare, meeting patients where they’re at, and re-centering the healthcare experience around the primary care doctor. We’re failing patients in the current system, and David and I discuss the potential solutions.

Chapters:

00:00:00 Meet David Kinzler
00:08:12 Healthcare Cost Management
00:20:19 Enhancing Primary Care
00:27:09 Significance of Relationship-Based Primary Care
00:29:48 Primary Care Leads To Better Outcomes
00:32:34 The Power Of Texting With Patients
00:46:29 Making Healthcare More Accessible
00:59:32 Mental Healthcare Access
01:09:57 Employers Influencing The Future Of Healthcare

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Primary Care, family doctor, Primary Care Access, Healthcare Innovation, Employer Sponsored Plans, Patient Engagement, Text Care, Healthcare Transformation, Mental Health, Primary Care Relationships, employer healthcare, Accessible Healthcare, Fiduciary Services, Employer Driven Change, healthcare access, employer healthcare, Employee Benefits, fixing healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#PrimaryCare #familydoctor #PrimaryCareAccess #HealthcareInnovation #EmployerSponsoredPlans #PatientEngagement #TextCare #HealthcareTransformation #MentalHealth #PrimaryCareRelationships #employerhealthcare #AccessibleHealthcare #FiduciaryServices #EmployerDrivenChange #healthcareaccess #EmployeeBenefits #fixinghealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"The problem with a lot of healthcare is everybody is coming in, making their own solution. So you have thousands of point solution vendors and all we're doing is confusing the end user and the people that we really want to be educated." - Chelsea Ryckis

One of the most influential duos in healthcare, Chelsea and Donovan Ryckis, joined me this week to discuss their company Ethos Benefits, running a benefits agency based on values, and producing the documentary “It’s Not Personal, It’s Just Healthcare.”

Along the way, we get into each of their origins in insurance, how they met each other, and what it’s like to run an insurance agency with your spouse. Chelsea and Donovan also share why they’re so passionate about promoting transparency and accountability in this space.

Chapters:

00:00:00 Meet Chelsea & Donovan Ryckis
00:11:20 Getting Started In Health Insurance Consulting
00:18:08 Client-First Financial Advising
00:29:47 Building A Business Based On Values
00:35:32 Enhancing Client Value Through Self-Funding
00:37:33 Performance-Based Compensation
00:41:06 Value-Based Employee Retention
00:53:15 Compensation Transparency
00:59:08 Producing A Healthcare Documentary
01:07:49 Promoting Accountability in Healthcare

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Insurance Consulting, Fiduciary, Ethos, documentary, producing, filmmaking, movie, film, Client Retention, Employee Retention, Compensation Structure, Compensation, Transparency, Employee Benefits, fixing healthcare, podcast benefits, health, healthcare, health insurance, self funded, self funding

#InsuranceConsulting #Fiduciary #Ethos #documentary #producing #filmmaking #movie #film #ClientRetention #CompensationStructure #EmployeeRetention #Compensation #Transparency #EmployeeBenefits #fixinghealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"I think I'd say our patients deserve better. Our Americans who are encountering the healthcare system deserve better." - Binu Samuel Binu Samuel, Director of Commercial Partnerships at Carrum Health, joined me for the first podcast of 2025 to discuss how we lower healthcare costs for self-funded employers. Binu, and Carrum’s, mission is to make healthcare easier for the employers, employees, and physicians, which includes focusing on making healthcare cost nothing out of pocket to employees. That also typically increases the amount of proactive care that members engage with, which is key to catching huge health problems before they happen. Join us this week to learn how to save money for employers and employees! Chapters: 00:00:00 Meet Binu Samuel

00:04:42 Outcome-Driven Healthcare

00:05:12 Value-Based Care

00:10:55 Cost-saving Strategies For Employers

00:20:01 Enhanced Healthcare Cost Savings

00:25:51 Carrum's Mission

00:29:51 Predictive Member Care Outreach for Procedures

00:34:20 The Benefits Of Proactive Healthcare

Key Links for Social: @SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02 Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286 Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/ Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/ Key Words: Value Based Care, Patient Experience, network, Employers, Cancer Treatment, Cost Savings, Proactive Care, Warranty System, Healthcare Innovation, Quality Care, Transparent Healthcare, fixing healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding #ValueBasedCare #PatientExperience #network #Employers #CancerTreatment #CostSavings #ProactiveCare #WarrantySystem #HealthcareInnovation #QualityCare #TransparentHealthcare #fixinghealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding

"Everybody makes an excuse at the end as to why they didn't post or why they didn't start the thing they really wanted to start." - Me


Happy New Year! As a bonus episode this week, I’m sharing a talk I gave at a recent ParetoHealth event about getting started with social media content, and how it can be used effectively for sales.

Whether you’re new to the industry or you’ve been in it for decades, it’s never too late to start a social media presence, and I share some practical tips on how to get started.

Chapters:

00:00:00 Social Media Presence

00:01:43 Utilizing Social Media To Boost Sales


00:04:01 How To Build Your LinkedIn Network


00:07:32 How To Get Started With Video Content


00:14:00 How The Podcast Impacts My Industry Presence


Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Social Media Sales, social media, linkedin, brandbuilding, Engagement, Podcasting, content, networking Content Creation, Authenticity, Consistency, Virtual Networking, podcast, benefits, health, healthcare, health insurance, self funded, self funding

#SocialMediaSales #socialmedia #linkedin #brandbuilding #Engagement #Podcasting #content #networking #ContentCreation #Authenticity #Consistency #VirtualNetworking #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding