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サマリー
あらすじ・解説
The architecture and design field is a service-based industry. A designer must somehow bring in a profit and how we do that is through the design services we provide. In this episode we explore:
- What a service-based industry means?
- Why have good customer service?
- How to apply a client centric approach to your projects?
“As one becomes more experienced in their practice they can begin to see warning signs with clients. You can head off challenging clients by practicing a service-based mindset.” - Elizabeth
To listen to the show and read the show notes on 10 tips to providing good customer service.
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Till next time keep designing yawl.