How much of a role does the client experience play in the success of your business? Today, I’m speaking with Natasha Sewell about improving your client experience plus some of the horror stories from our own business journeys.

The Shoot It Straight Podcast is brought to you by Sabrina Gebhardt, photographer and educator. Join us each week as we discuss what it’s like to be a female creative entrepreneur while balancing entrepreneurship and motherhood. If you’re trying to find balance in this exciting place you’re in, yet willing to talk about the hard stuff too, Shoot It Straight Podcast is here to share practical and tangible takeaways to help you shoot it straight.

I am so excited to announce the Pre-Black Friday Sale. During the week of November 18th, I will be highlighting a different offer every single day. There is something for every level of photographer, plus an offer at every price point with massive discounts. Put your name on the waitlist now to grab these offers before quantities run out.

Learn More >>

Review the Show Notes:

Get to know Natasha (2:07)

Defining client experience (3:11)

Your bare minimum client experience (4:31)

Signs your client experience needs work and how to fix it (6:58)

Misconceptions around the client experience (12:20)

Natasha’s journey with the client experience (15:13)

Client experience horror stories (17:42)

Where to start with improving your client experience (21:19)

Elevate your client experience (26:42)

Rapid-fire questions (28:01)

Connect with Natasha:

Free Guide Elevate Your Client Experience: npsphotography.com/photography-freebie-website-client-experience

Waitlist: npsphotography.com/the-client-experience-waitlist

Website: npsphotography.com

Instagram: instagram.com/npsphotography

Connect with Sabrina:

Pre-Black Friday Sale: sabrinagebhardt.com/holiday24

Instagram: instagram.com/sabrinagebhardtphotography

Website: sabrinagebhardt.com

Hosted on Acast. See acast.com/privacy for more information.

Can glowing reviews change your business? This episode is the first in a new series featuring the women of my Education Blueprint mastermind. I’m speaking with fellow photographer Christine Dammann about the importance of Google reviews, how to encourage your clients into writing glowing reviews, plus what happens when you receive a bad review.

The Shoot It Straight Podcast is brought to you by Sabrina Gebhardt, photographer and educator. Join us each week as we discuss what it’s like to be a female creative entrepreneur while balancing entrepreneurship and motherhood. If you’re trying to find balance in this exciting place you’re in, yet willing to talk about the hard stuff too, Shoot It Straight Podcast is here to share practical and tangible takeaways to help you shoot it straight.

I am so excited to announce the Pre-Black Friday Sale. During the week of November 18th, I will be highlighting a different offer every single day. There is something for every level of photographer, plus an offer at every price point with massive discounts. Put your name on the waitlist now to grab these offers before quantities run out.

Get on the Waitlist >>

Review the Show Notes:

Why Google reviews are so important to your business (4:30)

Using Google reviews to support your marketing efforts (8:03)

Getting started with Google reviews as a newer business (10:05)

Why you’re not getting reviews as an established business (13:09)

Receiving a negative review (17:44)

Before and after prioritizing Google reviews (24:43)

How to get glowing reviews (27:00)

Rapid-fire questions (27:50)

Connect with Christine:

Google Review Freebie: christinedammann.com/google-freebie

Website: christinedammann.com

Instagram: instagram.com/christinedammannphotography

Imagen: imagen-ai.com/?ref_id=182379022

Connect with Sabrina:

Pre-Black Friday Sale: sabrinagebhardt.com/holiday24

Instagram: instagram.com/sabrinagebhardtphotography

Website: sabrinagebhardt.com

Hosted on Acast. See acast.com/privacy for more information.

Do you feel abundant and successful during your busy season, or empty and depleted? In today’s episode, I’m sharing a common experience amongst photographers: feeling emptiness during the most “successful” time of the year. I’m giving my recommendations for how to get back on track with taking care of yourself plus how to create internal abundance during busy periods.

The Shoot It Straight Podcast is brought to you by Sabrina Gebhardt, photographer and educator. Join us each week as we discuss what it’s like to be a female creative entrepreneur while balancing entrepreneurship and motherhood. If you’re trying to find balance in this exciting place you’re in, yet willing to talk about the hard stuff too, Shoot It Straight Podcast is here to share practical and tangible takeaways to help you shoot it straight.

This episode is brought to you by Root To Rise, a mastermind and retreat for female photographers where personal development meets business growth. During the four-month experience, students have weekly calls focused on goals, boundaries, money, and marketing. The program also includes incredible guest teachers, a private Facebook community, and weekly Voxer hours with individualized guidance and mentorship. Sign up today to join the waitlist.

Review the Show Notes:

You’re not alone in this (2:43)

The solution to creating an abundant busy season (6:57)

Connect with Sabrina:

Root To Rise: sabrinagebhardt.krtra.com/t/cBkKxLJVfICp

Instagram: instagram.com/sabrinagebhardtphotography

Website: sabrinagebhardt.com

Hosted on Acast. See acast.com/privacy for more information.