In this episode of Beyond Bitewings, Ash welcomes Beth Lachance, CEO of Global Medical Virtual Assistants and shares the journey of her company and how virtual assistants can become a critical component for managing administrative work in dental and medical practices. She recounts how her medical background and a chance involvement in virtual assistance for the real estate sector led her to realize the vast potential for similar services in healthcare. Beth outlines various roles that virtual assistants can occupy, from handling front desk duties to managing complex administrative tasks like insurance verifications and revenue cycles.

Ash and Beth discuss the challenges faced by dental practitioners, especially those juggling clinical and administrative responsibilities. They also discuss the cost-effectiveness and efficiency of virtual assistants, especially as practices contend with fluctuating staffing needs in the post-COVID era. Beth also breaks down the financial advantages, explaining how their services are a fraction of the cost compared to traditional staff.

To learn more, visit: https://globalmedicalva.ph/

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Key Topics Discussed:

Administrative roles for virtual assistants

Challenges of managing a dental practice

HR and workforce management post-COVID

Cost-effectiveness of virtual assistance

Proven success of virtual staffing solutions

Detailed cost comparison and savings

Enhancing existing staff and practice management