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サマリー
あらすじ・解説
So, in my early incident management career as a Planning Section Chief, I'd go with other people after disasters, help find missing people, or plan big sporting events. I was super rigid in the methodology and the tools we used, and I had to hit every step. I was wrong. Fortunately, good friends of mine helped me realize that sometimes we don't need to work on the whole process; we need to meet the needs of those in front of us. This is where Sometimes People Just Need Pizza and Port-o-Johns comes in.
In this episode, I share how to:
- Focus on relationships first
- Align the team on outcomes second
- Combine and align processes third
- Work together on the how fourth
- Lastly, set the team loose to get shit done
Until next time...
- Stay safe
- Focus on relationships, then outcomes, then on the shared process
- And Godspeed y’all
Kevin