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This week on the 10 Minute Marketing podcast, Sonja Crystal Williams is joined by systems and scaling strategist Diane Lam to break down what constitutes an effective business system, from processes and technology to automation and team roles.

As you listen to this episode, ask yourself: Is there untapped potential within my business operations that could help my business grow faster and more efficiently?

Diane explains the pitfalls of hiring staff without clear processes in place, business operations bottlenecks, and technology mishaps when businesses aren't set up to scale properly. She also shares her approach to conducting a comprehensive systems assessment to identify and close gaps and some business management and communication tools that can help streamline your operations efficiently and effectively.

After the episode, listeners are also invited to check out Diane's "What to Pay Your VA" Rate Guide, a 6 min video on the rates for the six most common types of VAs Diane has come across!

About Diane Lam
Diane Lam is a Systems + Scaling Strategist and she is on a mission to make systems expertise super accessible to online coaches, consultants and done-for-you service providers so they can scale faster and have the freedom and flexibility to do what they love in their business (and outside of it).

You can see her expertise featured in Forbes, Bloomberg, Business Insider, USA Today, Thrive Global, Authority Magazine, Prevention Magazine and more.

Learn more about Diane Lam Co. and follow her on Instagram.