➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory

In this "Lessons" episode, Ian Tien, CEO & Co-Founder of Mattermost, joins Scott to discuss the power of open-source software, security considerations, and scaling a tech company. Ian delves into the challenges and benefits of building secure systems, the importance of customer feedback, and his approach to hiring top talent.

Security in Open Source: Ian explains that open-source software offers transparency, enabling customers to collaborate on security actively. While no software is fully secure, open source allows vulnerabilities to be addressed rapidly through a community-driven approach.

Customer-Centric Development: Mattermost’s success came from constant communication with customers. Ian emphasizes a simple YC principle: "Talk to customers, build products, and stay healthy." This relentless focus on customer needs helped them land large enterprise clients, including the US Air Force.

Scaling a Team: 56% of Mattermost's hires come from referrals, highlighting a strong internal culture. Ian believes the best hires are motivated by impact, personal growth, and connection, not just financial rewards. Mattermost also sources talent from its open-source community, hiring contributors who demonstrate passion and skill through their work on the platform.

➡️ Show Links

https://successstorypodcast.com

YouTube: https://youtu.be/oZM4Zao3Aqs

Apple: https://podcasts.apple.com/us/podcast/ian-tien-ceo-co-founder-of-mattermost-open-source/id1484783544?i=1000577218800

Spotify: https://open.spotify.com/episode/59DeI22hRs73LN4WzRBG4G?si=gPebxd1fSoGNAVw_uMZcnw

➡️ Watch the Podcast On Youtube

https://www.youtube.com/c/scottdclary

➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory

In this "Lessons" episode, we explore the complex and often high-stakes world of negotiating with narcissists, guided by expert Rebecca Zung, a top narcissist negotiation expert and bestselling author. Rebecca shares her unique S.L.A.Y. methodology, emphasizing the critical steps needed to successfully navigate negotiations with narcissists, highlighting the importance of strategy, leverage, and a focus on self-preservation.

The S.L.A.Y. Methodology: Rebecca introduces her S.L.A.Y. framework, which stands for Strategy, Leverage, Anticipate, and focusing on You. This step-by-step method is essential for dealing with narcissists, helping you develop a solid strategy, find leverage, anticipate their moves, and maintain focus on your own goals to achieve a favorable outcome.

Understanding Narcissistic Supply: One of the foundational concepts in negotiating with narcissists is understanding "narcissistic supply." Narcissists operate in a survival mode, seeking validation and control. Rebecca emphasizes that traditional negotiation tactics won’t work—you must recognize that narcissists see the world in terms of allies and enemies, making it crucial to approach negotiations with this mindset.

Ethically Manipulating the Manipulator: Discover Rebecca's concept of “ethically manipulating the manipulator,” where you find and exploit vulnerabilities in a narcissist's ego or public image. This allows you to shift the power dynamic and push for a resolution that meets your needs while minimizing the narcissist's desire to drag out negotiations for their own gain.

➡️ Show Links

https://successstorypodcast.com

YouTube: https://youtu.be/aTgguqJjB0w

Apple: https://podcasts.apple.com/us/podcast/rebecca-zung-narcissist-negotiation-expert-bestselling/id1484783544?i=1000581176466

Spotify: https://open.spotify.com/episode/5EHQKgTdfr4fMCqcKeyRdt?si=5de5d674a38b40b8

➡️ Watch the Podcast On Youtube

https://www.youtube.com/c/scottdclary

➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory

In this "Lessons" episode, Scott Miller, author and EVP at Franklin Covey, delves into the nuances of mentorship, its impact on personal and professional growth, and how to effectively build meaningful mentor relationships.

Understanding the True Role of a Mentor: Scott redefines mentorship by stressing that it’s not about turning someone into a mini-version of the mentor. Rather, a mentor’s job is to offer wisdom and insights relevant to the mentee’s unique path.

Building Authentic Mentor Relationships: He underscores the importance of setting clear expectations and respecting boundaries. Effective mentorship involves transparent communication and a focus on mutual respect.

The Benefits of Mentorship in Success: Mentors provide valuable perspective on blind spots and ask probing questions that help clarify one’s path. Scott points out that many successful individuals rely on multiple mentors to guide them in different areas of their lives.

➡️ Show Links

https://successstorypodcast.com

YouTube: https://youtu.be/YacYPqNDYz0

Apple: https://podcasts.apple.com/us/podcast/scott-miller-author-speaker-evp-at-franklin-covey-a/id1484783544?i=1000556013504

Spotify: https://open.spotify.com/episode/6cOqso85pyJb11MVxCDkDn?si=e9308f41161d49d2

➡️ Watch the Podcast On Youtube

https://www.youtube.com/c/scottdclary

➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory

In this "Lessons" episode, Abby Falik, Founder & CEO of Global Citizen Year, shares insights on social entrepreneurship, redefining leadership, and the role of education in preparing future leaders. Abby's approach focuses on purpose-driven leadership, holistic education reform, and how businesses can operate with both social impact and financial sustainability.

Redefining Social Entrepreneurship: Abby discusses how social entrepreneurship blends for-profit and non-profit models to prioritize both people and the planet. She highlights the need for businesses to focus on impact rather than just profits, urging a shift towards purpose-driven organizations that account for their influence on society and the environment.

Transforming Education for Future Leaders: Global Citizen Year focuses on equipping young people with REAL (Resilience, Empathy, Agency, and Leadership) skills. Abby believes these are the critical tools for developing empathetic, courageous leaders who will approach their roles with a sense of responsibility to address the world's challenges.

Leadership as Influence, Not a Title: Abby redefines leadership as the ability to influence and inspire from any position, emphasizing that leadership is not tied to a title or salary. She encourages individuals to embrace their power and agency to create change, fostering a mindset where everyone can be a leader in their own right.

➡️ Show Links

https://successstorypodcast.com

YouTube: https://youtu.be/SR13oUDeqM0

Apple: https://podcasts.apple.com/us/podcast/abby-falik-founder-ceo-of-global-citizen-year/id1484783544?i=1000565095407

Spotify: https://open.spotify.com/episode/3bGoe5JD926tr1pwVR88DV?si=fbbc4ca1a66a42fd

➡️ Watch the Podcast On Youtube

https://www.youtube.com/c/scottdclary