Bad or unusable data is a universal problem - even the most progressive, advanced organizations have strides to make in how they store, manage, and use their data.

In our final episode of the season, we talk about how to build a foundation of structured, usable data that isn’t a burden or, worse, a liability. More tools and resources are available today than ever before, too, so we talk about what is actually helpful versus just another piece of software.

In today's fast-paced tech environment, rapidly deploying new software options and version upgrades can feel overwhelming. Yet, staying up to date isn't just a task—it's a necessity.

Legacy systems, often the backbone of many organizations, can quickly become a stumbling block if not properly maintained and modernized. In this episode, Adam and Scott explore the challenges of managing legacy code and strategic approaches to re-architecting these systems for long-term success.

Whether you're dealing with outdated technology, facing compatibility issues, or trying to future-proof your applications, this discussion is packed with insights and practical advice to help you navigate the complexities of legacy systems.

Tune in to learn how to transform your aging infrastructure into a resilient, modern platform that can adapt to the business world's ever-evolving demands.

There’s no doubt that talent shortage in information systems and technology will be an ongoing challenge. Alternatives like managed services and staff augmentation often present themselves as a quick fix, but come with their own headaches. So why bother?

In this episode, Adam and Kendra talk about Kendra’s lengthy experience working with managed services models in many different settings and types of teams. Kendra shares some wins and lessons learned and her tips for getting the most from a managed services model.

An Oklahoma government agency was burdened by massive quantities of data stuck in their ECM. Learn how they used IDP to structure and extract critical data from OnBase and the impact it had on daily operations.

If you’re working in software or at a service provider like DataBank, Solution Architect is a common job title and one that we value immensely; they play a critical role in aligning IT strategy with the needs of the business. But if you’re like many of our clients in other industries they’re harder to find and often the “solution architecting” is done by one person already wearing many different hats. However your organization is structured, the work of architecting a solution is something we never recommend skipping to save time or money.

In this episode, Adam talks to a current and former Solution Architect to get their thoughts on how users can work to architect their own solutions like a pro - what matters when you’re DIY-ing, practical tips for upfront planning and discovery, and some wins and losses we can all learn from.

With GenAI taking the spotlight in the last couple of years, cloud isn’t quite the buzzword it was in 2019. If anything, it’s become more normalized and an expected piece of an organization’s IT strategy, and in some industries and sectors it’s even a requirement. Accenture declared 2023 the year of cloud value, so what does that mean for 2024?

In this episode Adam, Kendra, and Pat discuss some of the biggest misconceptions we’ve encountered, lessons learned from our years implementing many instances of cloud, and what next-level value looks like for hosting ECM in the cloud.

The ECM of today isn’t what was rolled out twenty years ago, because how we work is fundamentally different than it was during the early days of platforms like Hyland OnBase and Sharepoint.

In this episode, Adam, Jim Erb, and Scott Overby discuss how content services has evolved, why it continues to change, and some of the triumphs and challenges this shift has brought with it.

There’s a lot of questions around the capabilities of intelligent document processing (IDP) - expense, DIY or work with a vendor, where and how to implement - but when done well, its impact is undeniable and worth the investment.

In this episode, Adam and Mike Decker discuss a recent IDP project at a regional healthcare system. We discuss some of the complexities of the project, what went well (and what didn’t), and some things to keep in mind if IDP is something you’re exploring.