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  • Routines and Customer Experience
    2024/12/16
    As we start this new week, I would like to encourage you to think about some of your routines or habits as a customer. Today I will share one of my routines and why it is important to your business.

    Hosted on Acast. See acast.com/privacy for more information.

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    4 分
  • Let's Finish This Week...
    2024/12/13

    It's FRIIIIIIDAAAYYYYY

    How did you do this week? If you have any unfinished business, make sure you put that at the top of your list for next week.

    And by the way, I include a little observation and tip from my own experiences that might encourage you a bit too.

    See you next week. Do you like the 5 Minute Podcast? Email me at coachmike@coachmikenow.com and share your story.


    Hosted on Acast. See acast.com/privacy for more information.

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    2 分
  • Did You Forget Something?
    2024/12/12

    Many people seem to struggle with their memory. If you're one of them, listen to Coach MIke's tips today to help you remember things you need to remember.

    Yes, you can do this.


    Hosted on Acast. See acast.com/privacy for more information.

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    6 分
  • Stuck in a brain fog???
    2024/12/11

    What do you do when you seem stuck while trying to solve a problem, think up a new strategy, or any time you need an answer to something?


    Sometimes when our brain won't get out of the way, and what we already know seems to not let us know more.... try this trick.

    I learned it watching a 12 year old movie that I like to watch now and then.


    Hosted on Acast. See acast.com/privacy for more information.

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    5 分
  • Your Attitude Affects Their Attitude
    2024/12/10

    I had a customer experience experience today. I was the custdomer. It wasn't terrible service, or really even bad. But it could have been a lot better.

    How I dealt with a situation where i could see the employee trying to help me was frustrated probably helped us both have a better day, and I'm guessing, probably the next customer he helped as well.

    Your attitude affects there attitude.


    Hosted on Acast. See acast.com/privacy for more information.

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    5 分
  • Start Your Monday Off Right with Coach Mike!
    2024/12/09

    It's Monday. First day of the week. Let's get it started right.

    This is the day the Lord has made.

    I will be glad and rejoice in it. I will have joy serving my customers today.

    If something happens I'm not expecting, can I react in the best way possible.

    Also, what is the opposite of Age before beauty?

    Listen in to see the comeback that was laid on the Coach today. LOL.


    Hosted on Acast. See acast.com/privacy for more information.

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    5 分
  • End of the Week - It's FRIDAY - Wrap it up - How did you do?
    2024/12/06

    Yay... it's Friday... or as some are saying now FriYAY...


    How did you do this week? Remember those goals you were supposed to set on Monday? How did you do? Its time to evaluate yourself and how you did. Did you complete your tasks... some of them... totally blew it? Take stock on how you did and then GO HOME... go out to eat... whatever, but close the door. Check this episode for some specific how and why to complete your week.


    Hosted on Acast. See acast.com/privacy for more information.

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    6 分
  • What is the Best Way to Complain???
    2024/12/05

    Do you complain a lot? Why?

    Maybe you are a complainer. But whether you are or aren't, we all have experienced times where we need to call out something or someone that just ain't right.

    The way you choose to complain can go a long way in helping you get your issue resolved, and can pay great dividends later.


    Hosted on Acast. See acast.com/privacy for more information.

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    5 分