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サマリー
あらすじ・解説
Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological change. Glen discusses how to design digital solutions not just by focusing on what is happening on their screens but even beyond it. He explains how to successfully craft such customer-based designs without setting aside company goals and expectations. Alexandre and Glen also talk about the importance of human intervention in today’s continuous rise of automated systems and artificial intelligence.
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