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  • Is It Possible To Build The Proper Loyalty Program For Unique Stay Hospitality Brands? (With Zach Busekrus)

    Is It Possible To Build The Proper Loyalty Program For Unique Stay Hospitality Brands? (With Zach Busekrus)
    2024/11/20

    In this episode, we're joined by Zach Busekrus of Journey to discuss his recent joining of company & sale of StayWatch, loyalty, hospitality, unique stays, credit card points and a LOT more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Zach Busekrus
    • StayWatch
    • Journey
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    51 分
  • Where Do We Go With Vacation Rental Industry Conferences? (With Madison Rifkin, Amy Hinote and Matt Landau)

    Where Do We Go With Vacation Rental Industry Conferences? (With Madison Rifkin, Amy Hinote and Matt Landau)
    2024/11/13

    In this episode, we're joined by an all-star cast - Madison Rifkin, Amy Hinote and Matt Landau - to discuss the future of vacation rental industry events, DARM, looking for the right conference for you and a LOT more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Amy Hinote
    • DARM
    • Madison Rifkin
    • Mount
    • Matt Landau
    • Here Goes Nothin
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    54 分
  • Why Stories About Our Destinations Matter & How They Can Build A Brand (With Tom Goodwin)

    Why Stories About Our Destinations Matter & How They Can Build A Brand (With Tom Goodwin)
    2024/11/06

    In this episode, we're joined (again) by Tom Goodwin to share the launch of his podcast and upcoming media - For the Love of Gatlinburg Podcast! Tom shares a LOT more than just that however and goes into detail on building a brand, competing with the big guys, connecting with your local community and even more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • For the Love of Gatlinburg
    • Tom Goodwin
    • Mountain Laurel Chalets
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    48 分
  • Enhancing The Guest Experience By Listening In And Showing Up (With Annie Sloan)

    Enhancing The Guest Experience By Listening In And Showing Up (With Annie Sloan)
    2024/10/30

    In this episode, we're joined by Annie Sloan of The Host Co. on all things guest experience, upsells, NRR (non rental-revenue), expansion, going from a host to a pro host and a lot more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Annie Sloan
    • The Host Co.
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    53 分
  • Strong Vacation Rental Leadership: Big Vision, Great People, Get Out of the Way (With Clark Twiddy)

    Strong Vacation Rental Leadership: Big Vision, Great People, Get Out of the Way (With Clark Twiddy)
    2024/10/23

    In this episode, we're joined by Clark Twiddy from Twiddy & Company to share his thoughts on growth, leadership, balancing guest vs homeowner, being the 'best' in a market and a lot more. You do NOT want to miss this one.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Twiddy
    • Clark Twiddy
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    59 分
  • How Much Progress Are We Making On Vacation Rental Safety? (With Justin Ford)

    How Much Progress Are We Making On Vacation Rental Safety? (With Justin Ford)
    2024/10/16

    In this episode, we're joined (again) by Justin Ford who is the Director of Short-Term Rental Safety & Certification Programs at Breezeway. Justin gives us an update on what's trending and happening in the world of safety in 2024 and where we need to do better.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Justin Ford
    • Breezeway
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    53 分
  • How THIS Mindset Makes This Property Management Software Unlike Any Other... (With Paul Waldschmidt)

    How THIS Mindset Makes This Property Management Software Unlike Any Other... (With Paul Waldschmidt)
    2024/10/09

    In this episode, we're joined by Paul Waldschmidt, CEO of Ownerrez. We talk all about the origin of Ownerrez, an engineering mindset, updates, growth, funding in our space and LOT more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Paul Waldschmidt
    • Ownerrez
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    57 分
  • Diving As Deep As We Can Into Vacation Rental Data (With Kenny Bedwell)

    Diving As Deep As We Can Into Vacation Rental Data (With Kenny Bedwell)
    2024/10/02

    In this episode, we're joined by Kenny Bedwell of STR Insights to talk all things data, marketing, ops, finding the right properties and a TON more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Kenny Bedwell
    • STR Insights
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    58 分