Can a centuries-old bank still be a leader in innovation? At ABN AMRO, the answer is a clear yes, and Annerie Vreugdenhil is helping make it happen.

In this episode of The Bank Tellers, hosted by Money20/20 Head of Content, Sheryl Chen, Annerie shares how the bank is embracing the needs of the next generation through BUUT, a new banking platform built for Gen Z and their parents. With an Instagram-style interface, scrollable content, and teachable financial moments disguised as memes and short videos, BUUT is reframing financial literacy in a way younger users will actually engage with.

But the innovation doesn’t stop there. We also dive into:

-How ABN AMRO is training AI tools to support both clients and agents
-Why digital adoption is harder for older generations, and how the bank is meeting them where they are
-What it means to be a “universal bank” that truly serves everyone, from a 13-year-old to a client in early-stage dementia
-And how trust, timing, and tech come together to create hyper-personalized banking at scale

This is what it looks like when a legacy bank goes boldly into the future.

ABN AMRO: https://www.abnamro.com/en/home
Follow Annerie: https://www.linkedin.com/in/annerie-vreugdenhil-625a634/

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In this episode of The Bank Tellers, Simon Loong, Founder & Group CEO of WeLab, shares the story behind building one of Asia’s most innovative digital banking groups. From carrying secondhand IKEA desks into his first office to running a licensed digital bank across Hong Kong, Indonesia, and soon Thailand, Simon unpacks WeLab’s journey of growth, risk management, and smart expansion.

Hear how WeLab is redefining financial inclusion through digital lending, building trust across generations, and deploying AI in ways that are secure, scalable, and surprisingly human. This is a masterclass in how to grow across Asia (without losing your edge).

WeLab: https://www.welab.co/en/

Follow Simon: https://www.linkedin.com/in/simon-loong/

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In this episode of The Bank Tellers, Mike McCrary, 1st VP at LSBX (part of Lincoln Savings Bank), joins Zach Anderson Pettet to share what it’s like to help build one of the earliest and longest-standing fintech-bank partnerships in the U.S.

Mike takes us inside LSBX’s 10+ year journey of powering fintechs, lessons learned from the embedded finance boom and bust, and why community banks are still uniquely positioned to lead what’s next.

From the early days of rule-based savings apps to today’s conversations around APIs, risk, compliance, and real-time banking integrations, Mike breaks down how to scale sustainably, and why fintechs that respect banking fundamentals will have the biggest edge going forward.

Follow LSBX: https://www.lsbx.com/

Follow Mike: https://www.linkedin.com/in/mimccrary/

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Jonas Eichhorst, CEO of Timo Vietnam, joins The Bank Tellers to talk about what it takes to grow a digital bank in one of Asia’s most dynamic markets. With a background in both hardcore engineering and business strategy, Jonas brings a sharp, systems-driven perspective to building tech that feels personal.

He shares Timo’s journey from Vietnam’s first fee-free banking app to a transaction-driven platform serving high-earning, high-frequency users.

He and Money20/20's VP, Fintech Strategy, Zach Anderson Pettet, dive into why building for both the underbanked and mass affluent isn't a contradiction.

Plus, hear how Timo’s long game is to humanize digital banking, not replace people with bots, and why the next fintech edge might come from anthropology, not algorithms.

Timo Bank
https://timo.vn/en/

Follow Jonas:
https://www.linkedin.com/in/jonaseichhorst/

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In this episode of The Bank Tellers, Pimolpa Simaroj, Chief Country Officer of Deutsche Bank’s Bangkok branch, shares her remarkable journey through Thailand’s financial ecosystem, from her early days as a management trainee to leading one of the most established global banks in the region.

Filmed live at Money20/20 Asia, host Zach Anderson Pettet dives into Pimolpa’s unique perspective on the evolution of Thailand’s banking sector, Deutsche Bank’s approach to corporate innovation, and how the institution partners with fintechs to scale impact across borders. They also discuss the role of AI in streamlining operations and how true leadership starts by walking the talk.

Plus, Pimolpa also opens up about the importance of curiosity, continuous learning, and why early-career professionals should embrace every opportunity, no matter how big or small.

Whether you're curious about emerging markets, corporate banking, fintech partnerships, or what it really takes to rise through the ranks—this episode is packed with insight.

Deutsche Bank
https://www.db.com/

Follow Pimolpa:
https://www.linkedin.com/in/pimolpa-simaroj-a4189338/

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Beverly Anderson, President & CEO of BECU, joins for another Credit Union Special onThe Bank Tellers. Her and Zach Anderson Pettet, VP, Fintech Strategy at Money20/20, have a powerful conversation about leadership, innovation, and what’s next for credit unions.

She shares her remarkable path from Paducah, Kentucky to Harvard Business School and top executive roles at Equifax, Wells Fargo, American Express, and now BECU, one of the largest credit unions in the U.S.

Beverly breaks down how BECU is scaling its mission of financial well-being through community engagement, cutting-edge digital tools, and a new AI-powered platform aimed at helping members achieve financial freedom. She also discusses why trust is non-negotiable in this industry, and how credit unions can lead the charge into the future.

This episode is a must-listen ahead of her keynote at Money20/20 USA — and a powerful reminder of why credit unions are more vital than ever.

BECU
https://www.becu.org/

Follow Beverly:
https://www.linkedin.com/in/beverly-j-anderson/

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In this episode of The Bank Tellers, Sheryl Chen, Head of Content, Money20/20 Asia, speaks with Kohei Ueda, Head of Digital Transformation at Mizuho Bank’s Global Transaction Banking Department, for a deep dive into how one of Japan’s largest banks is navigating change from the inside out.

Filmed just ahead of Money20/20 Asia, Kohei shares how his team is tackling everything from generative AI and blockchain to building a bank-specific large language model. He opens up about the cultural and operational challenges of digital transformation in legacy institutions, and how Japan’s unique tech-forward approach is setting global benchmarks.

Key Topics Include:

-Why Mizuho is experimenting with blockchain and deposit tokens
-What makes Japan a surprising leader in GenAI adoption
-The importance of machine plus human collaboration in customer service
-How Kohei balances global tech trends with Japan's domestic priorities

Plus, catch Kohei live on stage at Money20/20 Asia in Bangkok!

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In this special pre-Money20/20 Asia episode of The Bank Tellers, Sheryl Chen, Head of Content, Asia, sits down with Deven Somaya, Managing Director and Global Head of Emerging Commerce Solutions at Citi, for a deeply personal and wide-ranging conversation from Singapore.

With over 24 years at Citi, Deven shares insights from his global career journey, including his decision to move from engineering to banking, the evolution of his leadership style, and why embracing change has been his biggest unlock. He also talks about the importance of authenticity at work, tackling imposter syndrome, and the power of giving back, highlighting his work supporting young women in Singapore through fintech and STEM programs.

If you're interested in the human side of financial leadership, the power of mentorship, and how to build a fulfilling career in banking and fintech, this is a must-watch.

Key Topics Include:
-Deven's unexpected entry into banking
-Finding your authentic self at work
-Giving back through STEM education in Singapore
-Confidence, mentorship, and breaking barriers
-What keeps Deven excited about Citi
-Advice for young professionals entering fintech

Citi
https://www.citi.com/

Follow Deven:
https://www.linkedin.com/in/devensomaya/

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