• The CCO Playbook: Unlocking Customer Experience Leadership

  • 2024/03/31
  • 再生時間： 30 分
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The CCO Playbook: Unlocking Customer Experience Leadership

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  • Buckle up for a deep dive into Customer Experience (CX) leadership! This episode features Jeb Dasteel, a seasoned CCO, as he shares his war stories and wisdom. They delve into the unique challenges CX leaders face, from navigating uncharted territory to overcoming a lack of established playbook. If you're a CX leader or aspire to be one, don't miss Jeb's insights on how to thrive in this ever-changing landscape and avoid the pitfalls he's encountered.

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あらすじ・解説

Buckle up for a deep dive into Customer Experience (CX) leadership! This episode features Jeb Dasteel, a seasoned CCO, as he shares his war stories and wisdom. They delve into the unique challenges CX leaders face, from navigating uncharted territory to overcoming a lack of established playbook. If you're a CX leader or aspire to be one, don't miss Jeb's insights on how to thrive in this ever-changing landscape and avoid the pitfalls he's encountered.

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