In this engaging episode of "On Top Of Roofing Podcast with Cody and Eric," we dive into the nuanced world of roofing claims, the critical relationship between contractors and adjusters, and the impact on homeowners. Kicking off with a light-hearted moment about technical difficulties, our hosts introduce Adam Denne, a seasoned adjuster with a unique perspective on the oft-misunderstood dynamics between contractors and insurance adjusters. Through a mix of humor, real-life anecdotes, and expert insights, Cody, Eric, and Adam unravel the complexities of roofing claims, from the initial assessment to final resolution. They discuss the importance of understanding insurance policies, timelines, and the pivotal role effective communication plays in protecting the homeowner's interests. The episode doesn't shy away from the challenges faced in the industry, emphasizing cooperation and mutual respect among all parties involved.

Bridging the Divide

Understanding the roles and responsibilities of adjusters and contractors is crucial in navigating roofing claims, emphasizing mutual respect and cooperation for the homeowner's benefit.

Insider Insights

Adam Denne shares valuable insights from his experiences as an adjuster, highlighting the importance of knowledge and communication in handling various types of losses effectively.

Policy and Procedure

A deep dive into the significance of comprehending insurance timelines and policies, ensuring homeowners are well-informed and prepared throughout the claims process.

Challenges and Solutions

Discussion on the common challenges adjusters and contractors face, offering solutions that foster better outcomes for homeowners.

Adam Denne brings a wealth of experience and a unique perspective to the table as a former adjuster turned advocate for effective communication between roofing contractors and insurance professionals. With various titles and designations in the insurance industry, Adam's expertise is invaluable in demystifying the claims process, advocating for homeowners, and promoting a collaborative approach to resolving roofing issues.

[00:00:51 to 00:01:03] Cody introduces the podcast and mentions technical difficulties with an echo in the background.

[00:01:03 to 00:01:16] Cody jokes about people wearing headphones at playoff games to avoid echo.

[00:01:20 to 00:01:28] Cody assures that the technical difficulties have been resolved.

[00:01:28 to 00:01:56] Cody explains the purpose of the podcast and introduces Adam Denne as a guest.

[00:01:56 to 00:02:23] Cody mentions the common confrontation between contractors and adjusters, highlights Adam's experience as an adjuster.

[00:02:23 to 00:02:36] Adam playfully refers to roofing contractors as the dark side but asserts that they are the good guys.

[00:02:38 to 00:02:54] Cody emphasizes that everyone, including Adam, is just doing their job to protect the homeowner.

[00:02:54 to 00:03:18] Cody explains how Adam helps homeowners with various types of losses, including roof claims.

[00:03:19 to 00:03:25] Cody asks a light-hearted question about a female roofer gaining followers on TikTok.

[00:03:28 to 00:03:29] Eric asks about the rating for the upcoming joke.

[00:03:33 to 00:03:42] Cody jokingly mentions that only three people are watching the podcast and prompts Adam for the answer.

[00:03:42 to 00:03:48] Eric delivers the punchline to the joke, mentioning the importance of flashing.

[00:03:48 to 00:04:21] Cody thanks someone named Cannon for sharing the joke and then proceeds to ask Adam about his titles and...