Leadership isn’t just about titles—it’s about actions, influence, and handling challenges like gossip and accountability. In this episode, John Barney and Hilton Chapman dive into how workplace gossip spreads, how it impacts leadership, and what traits make a strong leader. They also break down what decision-makers look for when promoting the next generation of leaders.

Not all managers are leaders, and not all leaders have titles. In this episode, John Barney and Hilton Chapman discuss the key differences between the two and share real-world insights on leadership, mentorship, and workplace dynamics. Can you be both? Tune in to find out!

Join hosts John and Hilton for a light-hearted and insightful chat with Leighton Williams, a former 911 call taker and K9 Officer from St. Pete, Florida. In this fun episode, the trio shares plenty of laughs while diving into the real-world challenges of 911 centers. They explore how Quality Assurance (QA) plays a key role in making emergency operations smoother and more efficient. With engaging stories and a friendly vibe, this conversation offers a refreshing look at the human side of emergency response—where humor meets hard work and innovation. Tune in for a blend of candid insights, practical tips, and lots of fun!