Nick Washburn fell into private service at 18 years old, when he landed a job on a groundskeeping team. Since then, he's grown in his career to become an ultra-high net worth estate manager who oversees properties in New York City, Washington, DC, Westchester and Martha's Vineyard.

In his current role, he manages 15 properties and a wide range of assets, including 2 equestrian facilities, 3 rentals, private jet hangers, and a private pier, as well as 15 staff members and more than 100 contractors. In this conversation, he shares how he worked his way up to manage a complex and diverse portfolio, his tips for anyone overseeing a wide range of private service professionals (from tenured housekeepers to tile artisans), and how a shift in mindset and approach led to an uptick in morale for his staff and vendors.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you know when to bring up conversations around healthcare, and how to minimize risk as you navigate health-related situations with your principals?

In this conversation, Wellworth Founder & CEO John Samuels explores what’s behind the curtain in healthcare – and how estate managers can support their principals in dealing with emergencies, illnesses, and aging.

Tune in to hear signs to watch for that might tell you something is wrong, and his advice for bringing up and working through this sensitive topic.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you recognize a great family office, and choose the right environment for a long term role?

In his role as a Partner at the retained executive search firm Mack International, Brian Adams vets family offices every day, and he knows the signs of a strong organization. In this episode of the Easemakers Podcast, we explore the commonalities between successful family offices, and how to recognize a high performing, well-organized family office when you’re looking for a long-term fit.

Tune in to hear questions to ask and red flags to look for when you’re interviewing, as well as Brian's take on the importance of a family's shared sense of purpose.

Plus, be sure to check out Mohamed's interview on A Modern Approach to Estate Management on Brian's show, The Mack Podcast!