In this behind-the-scenes episode of Stories from the River, hosted by Charlie Malouf, the focus revolves around the essential topic of building and maintaining trust within an organization. The discussion follows a recent talk by Ron Carrucci on the same subject and features additional insights from Memory Makers Sara Callahan, Joanna Innocenti, Jeff Willis, Stacie Pittman, and Nathan Jeter. They emphasize the importance of transparency, integrity, and consistency in actions and communication to foster trust. They discuss various strategies such as open town halls, regular communication channels, and supportive leadership roles that have been effective within Broad River Retail. They also reflect on personal experiences during challenging times like the COVID-19 pandemic when the company's commitment to its Memory Makers was notably evident.

Further, the participants dive into the consequences of broken trust within organizations, attributing it to lack of transparency, unfulfilled promises, and poor communication. They share how trust is cultivated in their daily roles through actions matching words, upholding commitments, offering support, and being approachable leaders. Both Nathan and Jeff underline the significance of dialogue and vulnerability in building genuine relationships, while Stacie and Sara highlight leading by example and offering unconditional support to their teams. Ultimately, this behind-the-scenes episode encapsulates the multi-faceted approach to nurturing trust at Broad River Retail and its pivotal role in organizational success.

This episode on YouTube: https://youtu.be/CkMzUdfb7xM

Additional Links and Resources:

Connect with Ron Carucci - https://www.linkedin.com/in/roncarucci/

Navalent - https://www.navalent.com

"To Be Honest" by Ron Carucci - https://tobehonest.net

Ron Carucci - From the Purpose Summit - Stories from the River - https://youtu.be/hrLdtLE6ztI

"Speed of Trust" by Stephen Covey - https://speedoftrust.com
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https://www.amazon.com/SPEED-Trust-Thing-Changes-Everything/dp/074329730X/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=

Visit https://www.storiesfromtheriver.com for more episodes.

Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com

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