In this episode of Beyond Bitewings, Lynn sits down with Duane Gallup from Vital Technology Group, a specialist in dental cyber security. Duane shares insights into the evolution of their company from a Managed Service Provider (MSP) to a Managed Security Service Provider (MSSP), focusing heavily on security issues within dental practices. The discussion highlights several misconceptions in the dental industry about cyber security and stresses the importance of having robust systems and professional oversight.

Lynn and Duane cover crucial elements of cyber security such as the importance of secure DNS, backup systems, phishing prevention, and compliance with HIPAA and PCI regulations. They also share anecdotes about real-world security risks and the impact of compromised systems on dental practices. Duane emphasizes the need for dental practices to use professional IT services rather than relying on DIY methods while detailing the range of products and services his company offers to help mitigate these risks.

For more information about Duane, visit: https://vtgtx.com/

Key Topics Discussed:

• Introduction to Vital Technology Group
• Cyber security threats in dental practices
• Importance of secure DNS
• User-initiated security risks
• Real-life examples of phishing and cyber attacks
• Ethical hacking
• Evolution of ransomware
• Compliance with HIPAA and PCI
• Importance of professional IT services
• Tools and services offered by Vital Technology Group
• Cost-effectiveness of consolidating cyber security tools