In this episode, Carlos González interviews Tanya Cordrey, Chief Product Officer at Motorway, the UK's fastest-growing used car marketplace.

Motorway is revolutionizing the used car industry in the UK, with a gross market value of $2.5 billion per year and over half a million people selling their cars through their network. Founded recently, Motorway has quickly become a digital powerhouse, offering both sellers and dealers innovative ways to engage in the used car market.

Tanya leads product experience and strategy for Motorway's digital portfolio, including their marketplace platform that connects individual car sellers with professional car dealers. Prior to Motorway, Tanya held leadership positions at Instagram, eBay, and The Guardian, bringing a wealth of experience in scaling digital products and marketplaces.

In this episode, we'll explore the challenges of building a C2B marketplace, how Tanya and her team are leveraging technology to deliver excellent experiences for both sellers and dealers, and the future of automotive technology. We'll discuss features such as AI-assisted photo uploads, weather-based reminders, and end-to-end solutions for dealers, all designed to streamline the car selling and buying process.

What you'll learn:
- Tanya's journey to becoming CPO at Motorway and her insights on building global product teams.
- The challenges and strategies involved in creating a C2B marketplace in the used car industry.
- How to prioritize features and innovations in a fast-paced, two-sided marketplace environment.
- The future of automotive technology, including AI-assisted processes and marketplace efficiencies.

Key Takeaways:
- Marketplace Efficiency: Tanya emphasizes the importance of understanding and optimizing both sides of the marketplace to create value for sellers and dealers.
- Innovative User Experiences: Motorway is pushing boundaries with features like AI Image Assist and weather-based reminders to reduce friction in the car selling process.
- Data-Driven Product Development: Tanya highlights the use of specific KPIs and user behavior analysis to guide product decisions and improvements, focusing on key moments in the user journey.

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Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Tanya Cordrey

In this episode, Carlos Gonzalez de Villaumbrosia interviews Karen Ng, Senior Vice President of Product and Partnerships at HubSpot.

HubSpot is a leading software platform empowering over 184,000 businesses across 120 countries to manage their sales, marketing, and customer support teams. In 2024, HubSpot generated over $2.5 billion in revenue, driven by significant investments in Artificial Intelligence.

Karen oversees critical products like Smart CRM, Operations Hub, and Ecosystem, while driving strategic partnerships and business development. Her technical expertise is notable, with three patents. She has also published research in stress detection, interactive health assessments, and robotic expressivity when she worked as a Machine Learning Researcher at MIT.

In this episode, we'll explore Karen's approach to deploying AI Agents across HubSpot's product portfolio, her decision-making process for when to Build, Buy, or Partner, and her innovative approach to product org design. We'll discuss how product teams can leverage AI Agents to augment their impact and automate workflows, and how product leaders can elevate their roles as key drivers of revenue.

What you'll learn:

• Karen's journey to becoming SVP of Product and Partnerships at HubSpot and her insights on the company's AI transformation.
• The challenges and strategies involved in creating a global, multi-product platform for businesses.
• How to prioritize features and innovations in a fast-paced, customer-centric environment.
• The future of business technology, including AI-powered tools and self-service products.

Key Takeaways👇:

• AI-Driven Product Development: Karen emphasizes the importance of integrating AI across HubSpot's product suite to enhance customer value and streamline operations.
• Innovative Organizational Structure: HubSpot is pushing boundaries with a hybrid approach to product teams, combining functional structures and pod-based teams for agility and ownership.
• Data-Driven Decision Making: Karen highlights the use of OGPs (Objectives, Goals, and Plays) and customer feedback to guide product decisions and improvements.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Karen Ng

In this episode, we host Cem Kansu, Vice President of Product at Duolingo, the world’s leading language-learning platform.
Duolingo has experienced tremendous growth, transforming from a free translation app in 2011 to a public company valued at over $15 billion, with annual revenues exceeding $700 million. The platform now offers courses in 43 languages, boasts over 113 million monthly active users, and has expanded into math and music education.

Cem has been instrumental to Duolingo's success over the past nine years, leading all core product, growth, and monetization efforts.

In this episode, we'll explore Duolingo’s product and market expansion strategy, how the company introduces gamification to drive engagement, and the key leading indicators used to increase monetization while staying true to its mission of free education. We'll also delve into how Duolingo runs concurrent experiments at scale and the role of voice AI in personalizing the learning experience, including innovative features like the "Video Call with Lily."

What you'll learn:
- Cem's journey in leading product at Duolingo and his insights on balancing growth with educational accessibility.
- Strategies for building a successful freemium model in the education technology space.
- How Duolingo leverages A/B testing and data-driven decision-making.
- The role of AI and gamification in creating engaging learning experiences.

Key Takeaways 👇:
- Freemium Monetization: Duolingo has found a successful balance between offering free education and generating revenue through premium features.
- Data-Driven Innovation: The company's commitment to A/B testing and analytics informs its product roadmap and ensures continuous improvement.
- Engaging User Experience: Duolingo leverages gamification and AI to make learning fun and effective, competing for user attention in a crowded digital landscape.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Cem Kansu