In this episode of The Trust Show, I step into some vulnerable territory by sharing anonymous reviews from my Rate My Professors page. As an adjunct professor of entrepreneurship at SMU, I’ve received overwhelmingly positive feedback, but today, I’m focusing on three harsh one-star reviews. I’m not here to complain, but rather to extract insights from these critiques. I explore eight key lessons about trust, anonymity, feedback, and even empathy. Join me as I unpack what we can all learn from criticism—both how it’s given and how we respond to it. Get ready for some raw honesty!

In this episode, we explore whether trust is based more on the effort someone puts in, the outcome of their actions, or their underlying motivation. We discuss insights from a recent survey that revealed surprising results, and dive into the complexities of trust in both personal and professional relationships. Joined by guest Dr. Nanette Miner, we introduce a fourth element—how the effort is made—and examine the ethical implications behind trust-building actions.

In this episode of The Trust Show, we explore how nonverbal communication—like tone of voice, facial expressions, and body language—affects our perceptions of trust. Often, we're influenced by our interpretation of these cues in other people, which can lead to misguided assumptions about the person in front of us. We'll discuss how first impressions, time, and intimacy shape trust and offer practical tips to avoid misjudgments based on nonverbal signals.