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サマリー
あらすじ・解説
Through Karen Groves expert guidance we explore how vital communication skills are and the key aspects that make communication effective in often pressured situations. These include:
- Taking your time
- Asking the right questions
Dr Karen Groves Education Lead for Queenscourt Hospice
After 12 years in full time GP practice in a busy town centre in Southport, Merseyside, Dr Karen Groves was Medical & Education Director of Queenscourt Hospice, Southport and an NHS Consultant in Palliative Medicine working across hospital and community in integrated specialist palliative care services in West Lancs, Southport & Formby for 27 years. Having semi-retired, she is now Education Lead for Queenscourt Hospice and Honorary Clinical Professor, Edge Hill University delivering a Masters programme in Integrated Palliative & End of Life Care.