In this episode, we sit down with Rob Young, Owner of Heritage Custom Builders, who has been crafting luxury homes for over 30 years. With an average remodel project of $1.4 million and new builds ranging from $2-3 million, Rob shares what it takes to deliver high-end, design-driven homes while maintaining a stellar reputation.

We dive into:
🏡 The Heritage building process and guiding principles
💬 Mastering customer communication and expectation management
🔨 Staying on timeline for massive projects
🛠️ Providing options without overwhelming clients with complexity
👥 Why building homes is really about the people—not just the materials

If you're in the building industry or just love the art of luxury home construction, this episode is a must-listen! Learn more about Rob and his company here.

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG with Taylor Lyles, we sit down with Ben Griffith, marketing expert and Co-Founder of Go DGTAL, a firm dedicated to helping home service businesses grow through strategic marketing.

Ben shares his journey of combining family business experience with boutique marketing expertise to create tailored marketing solutions for service-based businesses. He breaks down where businesses waste money on marketing, the truth about SEO experts, and why inconsistent ad spend is costing companies more than they realize.

We also dive into:

✅ 3 key components of SEO and how to actually show up in Google searches
✅ Social media ads – do they work, and when should you use them?
✅ Tracking ROI and lead attribution – how to know which marketing channels are really working
✅ Website optimization – lowering bounce rates and turning visitors into leads
✅ Google Business Profile – why reviews matter and how to optimize your listing
✅ The perfect call to action – 3 principles + 1 bonus tip

And… could there be a Think BIG podcast merch drop coming soon? 👀

If you’re a business owner looking to get more leads, better ROI, and less wasted ad spend, this episode is for you!

If you want to get in touch with Ben directly, you can reach him at his email address here: ben@godgtal.com or you can find him on LinkedIn here.

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG with Taylor Lyles, we sit down with Chris Harrison, President of Dunean Capital Management and former Greenville County Council member. A Greenville native, Chris’s journey in real estate started as a commercial appraiser, moving into brokerage, residential investment, and ultimately, large-scale commercial real estate investments across the Southeast.

Chris shares insights into how Dunean Capital manages deals ranging from $10 million to $40 million, the crucial role of investor communication, and why retail spaces have been a recent success story. He also breaks down the future of growth in Spartanburg and Greenville, comparing the two cities’ development trajectories.

Plus, we get a behind-the-scenes look at his time on Greenville County Council and how that experience informs his work in the private sector today. If you're interested in real estate, economic development, or the future of the Upstate, this is an episode you won’t want to miss!

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG with Taylor Lyles, we sit down with Greenville native and owner of Coln Construction, Andrew Coln. From flipping houses to running a high-end renovation company with projects averaging $750K, Andrew shares his journey to becoming a trusted name in custom construction.

We dive into:

✅ The Monorail Theory: How constant communication builds exceptional client relationships.
✅ Educating clients in the information age: Helping homeowners make the right decisions.
✅ Setting realistic expectations: The foundation of great customer experiences.
✅ High-end remodels and creating legendary spaces, including a one-of-a-kind smoking room.

To learn more about Andrew and his companies, check out their websites below

• Coln Construction
• Scout Mechanical

Don't forget to check out our sponsors below!

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG with Taylor Lyles, we sit down with Bryn Brutosky, COO of Fairview Custom Homes and HBA Board Member, to explore his dynamic career journey—from the financial and technology sectors to luxury custom homebuilding. Bryn shares how Fairview is shaping the Cliff Homes Community while creating a culture of exceptional client experiences.

In this episode, we discuss:

1. Transitioning from a corporate giant to a family-owned business.
2. Leveraging modern tech for marketing and sales automation in SMBs.
3. Why the “bookends” of a client relationship matter most.
4. Replicating a winning culture for staff and customers—without sacrificing profit.
5. How to expand your network intentionally through the HBA.
6. The future of building in Greenville: growth, leadership, and preserving Upstate’s rich culture.

Plus, Bryn’s advice for potential homebuyers and his outlook on 2025 as a pivotal year for the building industry. Tune in for insights on how to build excellence—internally, externally, and sustainably.

To learn more about Fairview Custom Homes, you can check out their website here.

Below are our sponsors from today's podcast:

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG, Taylor Lyles sits down with Robbie Randolph, owner of Randolph Estate Living and Design Resource Gallery (DRG). Robbie shares his journey of launching a designer warehouse that caters to clients across the South and how he transitioned into offering high-end interior design, home management, and real estate services for multi-homeowners.

Discover the lessons Robbie learned starting in real estate during the challenging market of 2008, the secret to creating personalized living environments, and the trends he wishes would disappear.

Plus, Robbie gives a sneak peek into kitchen technologies that are in and out for 2025, the housing shortage in Greenville, SC, and the incredible transformation of a $900k property into a $1.7M dream home through a 9-month design process.

Whether you’re a builder, designer, or someone passionate about creating beautiful spaces, this episode is packed with valuable insights!

You can learn more about Robbie and his businesses here: Randolph Estate Living & Design Resource Gallery

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG, Taylor Lyles sits down with Greg Gambrell, Division Vice President of Sales for US LBM and HBA Board Member, to discuss the trends, challenges, and innovations shaping the building industry. From designs that bring the outside in to advancements in materials and the exterior envelope of homes, Greg shares how suppliers are solving pain points by focusing on the voice of the customer. He also highlights the value of HBA membership, his favorite industry events, and the pressing issue of affordable housing in the Upstate, where rising costs are pricing out families. This episode is a must-listen for anyone invested in the future of homebuilding.

Learn more about Greg and his company here.

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

In this episode of Think BIG, Taylor Lyles sits down with Jason Zacher, Founder of Bridge Public Strategy Group, to unpack the 2024 election results, including the implications of a red wave, a Trump victory, and shifts in local leadership.

Jason shares why engaging with local, state, and federal officials isn’t just optional—it’s essential for business leaders aiming to influence policy and drive growth. From quick phone calls to staying connected with new faces in government, Jason explains how these small actions can create a big impact.

Looking ahead to 2025, Jason highlights the uncertainty and opportunities on the horizon and offers a roadmap for sustainable, smart growth in the Upstate. Tune in for actionable insights and strategies to help your business thrive in a shifting political and economic climate.

To learn more about Jason and Bridge Public Strategy Group, you can check out his website here.

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!