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あらすじ・解説
Have you ever thought about providing your staff with better sales training?
In this episode Ben talks to a man who knows the furniture trade and sales inside out. So much so, that when Adam Hankinson, founder of Furniture Sales Solutions, delivers training to a client, he is often offered a job on the shop floor!
Ben chats to Adam about:
* How did Adam move over from being a salesman to training it?
* What's DFS' turnover like
* Why he left the security of DFS
* What's in Adam's courses
* How not to lose sales
* Confidence and how important that is
* The art of not being pushy on the store floor
* Why learning on the job could be costing you money
* Training is just about correcting failure
* Why Adam is often approached by stores to work for them!
* Is it different selling on social media?
* There are no shortcuts in training
* How you avoid "I'm just looking" - Cleaning is your magic weapon!
* Know your products
* How profitable training can be
* Adam wants to be the go-to training school
* And now he is eyeing the American market
LINKS
Trade Only Furniture Group
B Womack Furniture Ltd
Furniture Sales Solutions
Podcast Production by Ginger Wizard Productions