Following the fame of Facebooks’ Meta, and its announcement to hire 10,000 people in Europe to develop the "metaverse", many have already begun to give it the attention it craves for.

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Enhancing customer experience is very big now, with many companies loosing customers to competitors. There is so much choice for the consumer today. You can literally increase profit to up to 125% if you invest just 5% to boost customer experience. 

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