エピソード

  • Micro Moments

    Micro Moments
    2024/09/17
    Micro Moments, Mega Impact: Turning Tiny Interactions into BIG Wins! In this episode, we dive into the magic of micro-moments - the small, often overlooked interactions with customers that can make or break their experience. But we're not here to dwell on the missteps! With a sprinkle of humor and a dash of positivity, we'll show you how these brief encounters can turn into memorable, loyalty-building moments. Whether it's a quick smile, a thoughtful gesture, or the perfect timing on that refill, we'll share how to make every second count and keep customers coming back for more.
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    27 分
  • Waters for the Table

    Waters for the Table
    2024/08/17
    What better topic to discuss on a hot August day than water?! In our first episode, we tackle the all-too-common question, "Can we start with waters for the whole table?" We discuss the ins and outs of what the blanket statement "waters for the table" really means in terms of inefficiency, frustration, and waste. Jen, Jess, and Kathy offer their insights from a behind-the-scenes perspective on what seems to be the most simple request - a glass of water.
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    30 分
  • Meet Your Meat

    Meet Your Meat
    2024/09/03
    Welcome to *Meat Your Meat*, the podcast episode that lays it all out-- no fowl play here! Ever wonder what came first, the chicken or your dinner? We're hatching the secrets of your favorite poultry, from the coop to the kitchen. Get ready to laugh as we pluck apart the stories of where chicken really comes from, meet the feathered friends who make it possible, and maybe even ruffle a few feathers along the way. If you're ready to put the 'fun' in 'farm to table,' this podcast is for you. Warning may contain clucks and puns!
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    23 分