Host Leala Shah Crawford (Managing Director & Data Science, Analytics, & Personalization Lead, Deloitte Digital) welcomes guest Wenny Katzenstein (Managing Director, Deloitte Digital) to discuss how brands can build meaningful, authentic connections with today's customers and meet ever-evolving expectations with strong personalization strategies.

Read more insights in Deloitte Digital's CX personalization research report at: www.deloittedigital.com/us/personalization.


This podcast is produced by Deloitte. The views and opinions expressed by podcast speakers and guests are solely their own, and do not reflect the opinions of Deloitte. This podcast provides general information only and is not intended to constitute advice or services of any kind.

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