In this recap episode of 'This Week in Coworking,' the hosts discuss various advancements and trends in the coworking industry with special co-host Sophia Stolberg from PilotoMail.

Explore this week's full newsletter here: https://thisweekincoworking.com/week-04-2025/

They delve into PilotoMail's new CRD Chrome extension that streamlines manual data entry for coworking space operators, saving significant time and ensuring data security.

The episode also covers the evolution from Software as a Service (SaaS) to outcomes as a service, emphasizing the importance of delivering measurable benefits to clients beyond just features.

Additionally, the hosts explore the burgeoning trend of coworking franchising, highlighting its potential to de-risk business expansion and bring new entrants into the industry effortlessly.

They also touch upon creative marketing strategies and community-building initiatives that coworking spaces can adopt to attract and retain members.

The episode concludes with a note on the industry's solidarity and contributions towards social causes, emphasizing the community-centered ethos of coworking spaces.

Chapters: 00:00 Welcome and Introduction 00:43 PilotoMail's New Chrome Extension 04:42 The Importance of Compliance 05:19 Outcomes as a Service 14:23 Franchising in the Coworking Industry 18:45 Creative Perks to Attract Members 25:07 Marketing Strategies and Content Creation 29:29 Closing Remarks and Farewell