エピソード

  • Handling Difficult Customers Without Discounting
    2024/10/25

    In this episode of the Workshop Whisperer podcast, producer Mel and Rachel discuss various challenges faced by auto repair shop owners, including how to handle clients who frequently ask for discounts and how to deal with late payments. They emphasize the importance of valuing one's work, setting clear terms with clients, and having systems in place to manage client expectations and payments effectively.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    13 分
  • Stuck in a cycle of Anxiety? We can help
    2024/10/21

    Are you stuck in a cycle of anxiety with your business? Huge highs and low lows, cars coming in and going out and you seeing the money coming over the line riding the high times but then freaking out in those slower periods? That was Adele and Brook’s story but they put their hands up to do the work and change it so their day to day life was a lot less stressful and their business could ride out the quieter times in a more relaxed fashion.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    11 分
  • Your customers are the hidden key to your success
    2024/10/14

    Our Auto Repair Shops tend to develop overtime and our customers follow our processes and interact with us according to our rules but what if you responded to your customers directly in relation to the way that best suited them?

    Listen in to learn the four ways your customers buy and how you can adapt your practices to better suit them and their needs. Learn about how to understand your customers a little bit better, make them happier and increase your bottom line.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    12 分
  • Californian life as a workshop owner
    2024/10/07

    Scott Brown from Diagnostic Network joins us from California to talk about the lay of the land in America at the moment the challenges they've faced what they've learnt and how they've grown from it. He also gives you an insight into what the Diagnostic Network can do to help and grow your auto-repair shop.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    12 分
  • Taking control of people that are taking you for a ride
    2024/09/30

    As a busy workshop owner you juggle many different tasks and wear many different hats. You also trust in third parties when outsourcing different companies and people to do things for your business but what happens when they're taking you for a ride or even worse taking advantage of you. It's time to take stock of the people you're working with outside your business and pull out the weeds.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    10 分
  • Worst enemies of the independent shop owner with Craig Deakin from Sabtool
    2024/09/23

    Craig Deakin dives straight into the worst enemies facing the independent shop owner in this day and age and the way forward. From technology advances to the way we’re educated, sharing of best practice and labour rates. This is a great episode to tune into, pardon the pun. Rate and review wherever you listen.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    11 分
  • The missing piece from your marketing strategy
    2024/09/16

    Marketing used to be easy, put an add in the newspaper or call up your local radio station or TV network and off you go. These days its all very confusing you’ve got social media strategists telling you to spend thousands with them to get a fine looking ‘feed’ and often it just all seems too much. Join Rach as she guides you through the quagmire of marketing confusion to discover an easy to implement way forward. We also discuss recruitment strategies in this episode.

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    See omnystudio.com/listener for privacy information.

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    10 分
  • Life not turning out? We have the solution for you
    2024/09/09

    We often point the finger at others but have you heard the age old saying that your life is a direct reflection of yourself? If you don't like the hand you're being dealt and what you're ending up with at the end of the day the person ultimately responsible for that change is you.

    Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. If you’re trying to make a change in your business or even in your personal life, then this episode is for you. Listen in to find out how you can make positive changes that actually stick.

    Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

    Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

    See omnystudio.com/listener for privacy information.

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    9 分