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Whatever you do at work, if you interact with people - either as colleagues or clients - you will need the skills to have sensitive conversations. We cannot all be trained psychotherapists, but we can learn how to effectively listen, empathise and advise others in need. In The Art of Counselling, leading psychologist and psychotherapist Rollo May gives you to tools to interact compassionately and productively.

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

Prepárate para esas 10 preguntas complicadas a la hora de la entrevista no hay respuestas correctas o incorrectas, todo depende del trabajo que buscas y el perfil que requieren los reclutadores. Escucha este episodio final para ir mejor preparado a esa reunión.

Trial lawyer Jefferson Fisher has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more. And now he offers a tried-and-true framework that will show you how to transform your life and your relationships. His down-to-earth teachings and actionable strategies have helped countless people navigate life’s toughest situations.

Effective employee management is imperative to a business' success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Management 101 cuts out the boring explanations of management policies, and instead provides hand-on lessons that keep you engaged as you learn how to manage productive, happy employees.

Speak your truth. Maximize the power of your voice and deepen your connection with loved ones, colleagues, customers, and those who are unlike you. The stories, reflections, and activities in this book empower you to choose words true to your values and your intentions. The Words We Choose: Your Guide to How and Why Words Matter transforms what you think in your head to align with how you feel in your heart, for the greater good of all.

Descubra o poder das palavras para alcançar seus objetivos pessoais e profissionais neste curso dinâmico. Explore exercícios e frameworks práticos para expressar-se com autenticidade. Este programa oferece um roteiro completo para desenvolver sua habilidade retórica, capacitando-o a se posicionar com confiança e precisão em seus relacionamentos e no ambiente de trabalho.

Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work and at home. Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! contains dozens of tips that you wouldn't want to miss out on—all of them scientifically proven to boost your powers of persuasion.

Your need to be liked is holding you and your clients back from succeeding at your highest potential. Over 1000s of hours of coaching multiple seven and 8-figure businesses worldwide, Chris Marr has figured out the path to owning your authority and why it’s critical if you truly desire your work as a coach to lead to transformation for your clients.

In today's fast-paced world, executing tasks quickly and efficiently is crucial for success. This practical guide helps teams enhance performance and speed up execution with straightforward strategies and techniques that can be implemented immediately. It covers essential topics such as effective communication, prioritization, and time management, presented in a clear and engaging manner.

Too much of what is thrust upon us today as “communication” is simply inefficient and ineffective and in many cases, incoherent and just plain noise. The truth is, we are living in the midst of a “Smart Talk” epidemic. This is a book about a critical set of distinctions. It will expose the difference between spending time, energy and intellectual firepower trying to sound smart and savvy.

Everybody messes up. In relationships. In business. In life. It's a fact of human nature that we're flawed. People aren't inherently bad, but humans tend to do a lot of bad things. Everyone has engaged in behavior they're not proud of. We all have secrets, and we're all prone to traits and impulses we wish we didn't have. History, literature, and music for centuries have given us examples of falls from grace, tragedies, and fatal flaws.

Minda Harts knows from years of experience as a highly sought-after workplace consultant how a lack of trust between colleagues, managers, and executive leaders is bad for business and our own professional well-being. That’s where the seven workplace trust languages come into play.

We live in an era when misinformation and artificially created content are on the rise. This is breeding consumer distrust, causing traditional marketing and sales strategies to plummet in effectiveness. There is one proven way forward to ensure your business survival and create sustainable long-term growth in your profit and impact. You must optimize your books and business platform by becoming authentically self-expressed in sharing your cause. Only then will your ideal buyers be attracted to you and convert more naturally, allowing infinite impact and personal freedom to inevitably follow.

Moving People by Robert Cornish, CEO of the Richter Group of Companies, is an insightful guide to mastering the B2B sales journey. This audiobook breaks down the entire customer experience, from defining your audience and bringing them into sales, to the final stage of customer care.

Do you want your audience to remember, repeat and respond to your speeches? Make your speeches sound like music to their ears. After all, speeches are meant to be listened to, not read. More importantly, speeches are meant to be remembered and move people to take action. What’s more pleasant to the ear than music? What’s easier to remember than music? What can move people the way music does?

Shigeo, empleado de una empresa de fabricación de materiales de construcción, es enviado a una oficina regional para mejorar las ventas. En el camino, encuentra desafíos al relacionarse con el equipo local, pero, con el consejo de una útil especialista en facilitación, Mayumi, eventualmente aprende a desarrollar las habilidades de sus colegas y formar un equipo de alto rendimiento. También aprenderá sobre:

The HBR Guide to Leading Through Change provides the practical tips, research, stories, and advice you need to understand, communicate, and implement change effectively, no matter the size or scale of the challenge you're facing. You'll learn how to improve your odds of success; communicate a shared vision; keep going, even amid lags and setbacks; deal with naysayers and roadblocks; build trust and resilience on your team; and make a lasting impact.

A comprehensive guide to unlocking and understanding the intricate and complicated nature of the narcissistic mind in a professional or corporate workplace, classroom or team environment. Book one in a series of three promises to give a clear and revealing, no non-sense, very easy to follow blueprint of NPD with emphasis on the workplace or team environment. As a corporate manager or factory supervisor, teacher or team coach, it is your responsibility to ensure progress continues in the face of whatever difficulties may arise.

The Elements of Negotiation provides listeners with an easy-to-follow step-by-step approach to becoming exceptional negotiators in both their professional and personal lives. Grounded in twenty-four years of extensive research, studying the habits and techniques of 35,000 individual negotiators, the 103 steps provide a detailed roadmap for negotiation excellence, covering preparation, execution, and post-negotiation analysis.