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The book aims to demystify Lean methodologies and provide you with clear, actionable steps to foster a lean culture within your organization. I believe that by simplifying these concepts, Lean Made Simple can open minds to the transformative possibilities of Lean. I look forward to opening your eyes to the potential of Lean and how it can revolutionize the way we work.

Are you ready to embark on a journey to transform your understanding of neurodiversity in your workplace and beyond? Prepare to challenge your preconceptions as we explore lived experiences, strengths and challenges of individuals on the spectrum. Many autistic individuals face unique challenges including the need to navigate an intricate web of social cues, unspoken norms and physical environments. Most organisations create a homogenous, “one size fits all” culture without realising how rigid it is.

Minda Harts knows from years of experience as a highly sought-after workplace consultant how a lack of trust between colleagues, managers, and executive leaders is bad for business and our own professional well-being. That’s where the seven workplace trust languages come into play.

Hubris Maximus provides a gripping, detailed portrait of the billionaire’s rapid ascent and his spectacular public implosion. Washington Post reporter Faiz Siddiqui methodically deconstructs the making of the self-anointed Technoking, arguing that the warning signs were always visible to anyone willing to look.

Are you longing for deeper connection, purpose, and inspiration in your professional and personal life? Do you wish to ignite your inner spark and lead with authentic power and presence? Is there a longing within you to not only uncover your own inspiration, but also the power to inspire itself? Spiritually Intelligent Leadership is your guide to achieving these goals and transforming your leadership from the inside out.

In The Energy of Success, award-winning energy expert Rebecca Ahmed reveals precisely how to shift your physical, emotional, and mental potential through proven, easy-to-use strategies you can start using today. When you learn to shift your own and your team's energy (even if you are not in charge!), you will immediately increase their joy and enthusiasm, transform your workplace, and infuse positivity into your workplace . . . for everyone.

Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.

This book will help you to recognize the signs of toxic culture, address it and defeat it so that your people and organization can flourish. It might just save your mental health, physical health, career, company, reputation or all of these things.

Are you interested in a career in Public Relations? Do you believe you have what it takes to repair and manage reputations? Is Public Relations something you need to do for yourself? If you answered yes to any of these questions, then this book is for you… 50 Things to Know About Public Relations by Sara Maya offers an insightful view into life in Public Relations … Most books on Public Relations tell you the textbook version of things.

Während die einen sich weniger Work und mehr Life wünschen, fordern die anderen mehr Leistungsbereitschaft. Dabei geht beides: Spaß und Erfolg. Leidenschaft und Disziplin. Selbstverwirklichung und Teamarbeit. All das und noch viel mehr können wir uns nämlich von Spitzensportlern abgucken. Ob Basketballlegende Dirk Nowitzki, Bahnrad-Champion Kristina Vogel oder die Rekordmeister vom FC Bayern München: Sie alle wenden ähnliche Methoden und Strategien an und haben ein bestimmtes Mindset.

There’s been an incident in your organization. People are impacted. You need to do something. How do you avoid blame, and how do you start learning and improving? This book tells you how to respond restoratively; to stay away from flow-chart just cultures that try to match shades of culpability with suitable sanctions. Instead, it invites you to ask what the impacts are of the incident. And what needs to be done to fix those impacts. And whose obligation is it to go do that. If you pursue these questions, you have already begun building a restorative just culture.

What patterns do you choose to let your brilliance shine? So many leadership books claim to have the recipe to success, if you just follow the prescribed system. What these approaches fail to recognize, however, is that great responsibility doesn’t conform to a cookie-cutter model. Rather, the best leaders in today’s complex world take a customized approach by exploring and then leaning into their own values. They recognize their brilliance while also constantly learn and grow and are open to feedback and willing to change.

Erleben Sie die transformative Kraft von Kaizen und Minimalismus! Dieses Buch zeigt, wie kleine, stetige Veränderungen und bewusste Einfachheit Ihr Leben revolutionieren können. Erfahren Sie, wie Kaizen-Prinzipien Ihnen helfen, Effizienz und Qualität in allen Lebensbereichen zu steigern, während Minimalismus Ihnen den Fokus auf das Wesentliche ermöglicht. Mit praktischen Tipps, inspirierenden Fallstudien und persönlichen Geschichten führt dieses Buch Sie auf den Weg zu nachhaltigem Erfolg und Zufriedenheit. Starten Sie jetzt Ihre Reise zu einem besseren Leben!

Currently, despite their skills and work ethics, members of ADHD, autism, Tourette Syndrome, learning differences, and related communities face drastic barriers to hiring and advancement. In the US, 30-40% of neurodivergent people and 85% of autistic college graduates struggle with unemployment. Lack of flexibility, transparency, and psychological safety excludes neurodivergent, disabled, and multiply marginalized talent—and leaves most employees stressed and disengaged.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Decades before the business world discovered the power of authentic staff engagement, Green Mountain Coffee Roasters cofounder Bob Stiller was busy creating a company with a mission to build an engaged workforce focused on innovation. Green Mountain Coffee Roasters went public, moved to selling wholesale exclusively, invested in Keurig, and became one of the few coffee companies to ever reach $1 billion in sales. In Better and Better, Stiller explains how he did it.

Welcome to " The Workplace: Policies & Procedures to Help You Create a Safe Healthy and Vibrant Workplace." the informative book from the team at "The Small Business Bookstore." In the ever-evolving landscape of the professional world, employers are increasingly recognizing the profound impact of workplace policies on the well-being and performance of their most valuable asset – their employees.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

In Go Together, workplace positivity expert Shola Richards suggests replacing divisiveness and incivility with a commitment to living, working, and leading together to positively change the world. Go Together begins with the story of an impactful keynote speech Richards gave at a conference on workplace civility and a powerful concept: Ubuntu. A transcendent African philosophy, Ubuntu represent the power of human connectedness, compassion, kindness, and togetherness. It was the central theme of his speech on that day, and it also serves as the central theme of this book.

Judith Godrèche, Vanessa Springora ou Camille Kouchner, entre autres, ont contribué à dénoncer l'abus dans les cercles médiatiques. Mais ne nous y trompons pas, les schémas de prédation sont à l'oeuvre dans tous les milieux et tous les domaines, en amour comme en amitié, au travail comme dans la famille : c'est, par exemple, un conjoint difficile, un patron cassant, un parent intransigeant à l'excès... À chaque fois, un mécanisme d'emprise peut être en cause, une relation de domination alimentée par la fascination et par la peur, qui trouble la pensée et détruit l'estime de soi.