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No matter the industry or the position, business is built on relationships—and at the heart of all good relationships is good etiquette. Understanding good business etiquette skills and how to apply them to your job and your professional relationships is key to building a successful career. Work environments and the relationships we experience in them are complex. It’s important to know how to identify what type of environment and relationships you’re in and how to manage and adjust your behavior accordingly.

Engrossing, enlightening, and entertaining, The China Business Conundrum is an essential cautionary tale and guidebook for all Western bankers, C-suite executives, consultants, and entrepreneurs seeking to do business within China.

Culture Smart! Iceland will take you to the heart of this plucky Nordic nation. It will equip you with a deeper understanding of your hosts and with the tools to turn your visit into a more meaningful and enriching experience, whatever your reason for traveling. Behind a stoic veneer lies a proud, industrious, and egalitarian people, whose straightforwardness and ability to wing it have seen them thrive in this beautiful but unforgiving environment.

The people of this land of white summer nights and pristine lakes are famous for their sisu, a form of enterprising stoicism. They are survivors: if you were stranded on a desert island, your ideal companion would be a Finn. Culture Smart! Finland describes the historical, geographical, and cultural influences that have shaped the Finnish psyche, and guides you through the working and social lives of the Finns today, offering you a deeper, more rewarding experience of this beautiful land.

The French are different. You'll often hear this in conversations among the Anglo-Saxons, as the French like to call English speakers. Different means charming, challenging, questioning, stylish, and doing things in their own way and to their own advantage. By looking at the attitudes and values of the French, and explaining how French life and business works, Culture Smart! France shows you how to fit in as a foreigner.

Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency, and harmony. Swedes are a rights-driven, modern, and tech-savvy people who also retain a deep respect for their own cultural legacy. Culture Smart! Sweden offers insights into the lives and personalities of the Swedes today, along with tips on socializing, communication, and how to make the most of your time there.

Malaysia presents visitors with an exciting and fascinating medley of cultures—Malay, Chinese, Indian, Arab, Eurasian, Dayak, and Aboriginal. Though very much a modern nation state, its diverse communities retain a considerable amount of their unique heritage and, in its customs, religions, festivals, costume, cuisine, languages, and architecture, Malaysian society perfectly illustrates the virtues of a vibrant pluralism. Culture Smart! Malaysia sets out to help you navigate this rich and complex cultural mix.

Indonesia, stretching across three time zones and situated on one of the world's great maritime trade routes, has a rich and varied culture. Culture Smart! Indonesia describes the many different cultural backgrounds that make up this rainbow nation, helping you to better understand the values that underpin its diverse society. It reveals how modern Indonesians view themselves and go about their daily lives, and gives advice on how to navigate unfamiliar situations.