In this episode, we explore how institutions are rethinking student engagement by prioritizing experiences over traditional events. The conversation highlights how intentional design, inclusive programming, and thoughtful marketing can transform routine activities into meaningful moments that foster connection, belonging, and well-being. From supporting commuter students to creating immersive campus environments, this episode offers practical strategies for building engagement that lasts, showing how memorable experiences can drive student satisfaction, persistence, and success.

In this episode, we visited with Nii Kpakpo Abrahams to explore how Butler University is strengthening student success by investing in one of its most powerful assets, faculty. The conversation challenges common misconceptions and highlights how institutions can encourage, empower, and equip faculty to play a central role in retention, especially for first-year students. Through initiatives like faculty development workshops, first-year summits, and fellowship programs, Butler has built a culture that prioritizes academic belonging and classroom engagement. This episode offers practical ideas for fostering collaboration, deepening faculty involvement, and transforming the classroom into a cornerstone of student success.

In this episode, we explore how proactive academic advising can play a critical role in retaining students who struggle in their first semester. Drawing on the work at Idaho State University, the conversation highlights how early identification, personalized advising, and intentional follow-up can help students on Academic Warning regain confidence and momentum. We discuss the importance of meeting students where they are, creating space for reflection, and empowering informed choices as they navigate academic challenges. With data showing meaningful gains in retention, this episode offers practical insights into how targeted, student-centered advising strategies can turn early setbacks into opportunities for long-term success.

In episode 20, we had a fun conversation with Dr. Anna Newsome Holcomb and Rick Clark from Georgia Institute of Technology where we explored how Georgia Tech is building a networked approach to student success by aligning access, retention, and academic support for high-priority student populations. The conversation examines how cross-campus collaboration, data-informed strategy, and new leadership roles are helping the institution close achievement gaps for limited-income students while expanding opportunity. From targeted mentoring and early interventions to the new Atlanta Bridge Program, this episode highlights how strategic partnerships can connect enrollment and student success efforts across the full student journey, from admission through degree completion.

In this episode, we examine how clearer curricular pathways can improve transfer student success and reduce one of higher education’s most persistent barriers, credit loss. Featuring insights from experts at the John N. Gardner Institute for Excellence in Higher Education, the conversation explores how faculty and staff can work together to analyze curriculum design, identify unnecessary complexity, and create more transparent routes to degree completion. Through examples from the Curricular Analytics Community, this episode highlights how examining prerequisite structures and transfer pathways can strengthen retention, reduce excess credits, and create more equitable outcomes for transfer students and the broader student population.

In this episode, we explore the art and science of helping students use the support services available to them. Drawing on the work of Joe Cuseo, the conversation focuses on how faculty and staff can make referrals more effective by listening carefully, explaining resources clearly, personalizing connections, and reducing the barriers that often keep students from seeking help. Rather than simply directing students to an office, this episode highlights practical strategies for building trust, increasing follow-through, and reinforcing help-seeking as a strength, showing how thoughtful and human-centered referrals can play a critical role in student success.

In this episode, we explore the New Vol Experience at the University of Tennessee, Knoxville, an innovative approach to supporting first-year student transition and success. This program guides new students through a multi-phase onboarding journey, from online orientation and academic advising to the six-week Big Orange Welcome experience and a first-year success course. The conversation highlights how extending welcome programming beyond a traditional orientation week helps students build connections, discover campus resources, and develop a strong sense of belonging. With more than 600 events coordinated across campus and impressive student outcomes, the New Vol Experience demonstrates how intentional, sustained engagement can transform the first-year transition and set students up for long-term success.

In this episode, we explore Purdue Global’s Best in Class Basic Needs Support Badging Program, an innovative approach to building a campus-wide culture of care for students facing non-academic challenges. Designed for a large population of working adult learners, the program empowers faculty and staff to identify students struggling with issues such as food insecurity, housing instability, and other basic needs, and connect them with trained Student Success Coaches. Through a four-tier badging system (Bronze, Silver, Gold, and Platinum), participants progressively deepen their engagement, from learning how to recognize and refer students in need to actively championing support initiatives across the institution. The conversation highlights how a relatively low-cost, scalable program can mobilize an entire campus community to support student well-being and success, while fostering a culture where basic needs support truly becomes everyone’s responsibility.