Area/Topic
United Kingdom, Career, Sustainable Tourism, B Corp, Human Connection

Claire Copeman
Co-founder
Adventure Tours UK

Born in the UK, Claire grew up in the rolling countryside of north west England, always outdoors and usually riding horses. After studying Equine Science at university, she set off backpacking around South East Asia and fell in love with travel - real travel. The kind of travel that gets you under the skin of a place, hanging out with the locals and learning as much about yourself as the place you’re in.

Returning to the UK she left the outdoors to pursue a corporate career in marketing. Realising how much she missed the outdoors and riding during this time, this is when Claire discovered a love for mountain biking in the hills of North Wales and how she met her husband.

England is Claire’s place of birth, Wales is her home and Scotland is her favourite escape, from the mountains of the Highlands to the beaches of the Outer Hebrides and everywhere in between. Always looking for adventure and new challenges, Claire has taken part in many long distance events around the UK, including Oxfam’s TrailWalker 100km charity hike in the South Downs, mountain biking across England on the famous Coast to Coast route, and a multi-activity race across across Scotland from Nairn to Glencoe.

Today she lives in the beautiful Welsh hills. Claire has left the corporate world behind, setting up Adventure Tours UK to pursue her love of welcoming like-minded people from around the world to explore the incredible wild spaces of the UK. In line with her own values, Adventure Tours UK has been committed to responsible travel from the outset, becoming the first UK inbound operator to carbon label their tours way back in 2020, and now proud to be a B Corp certified business.

https://adventuretoursuk.com/

Summary

Claire Copeman, co-founder of Adventure Tours UK, shares her journey into adventure tourism and highlights the beauty of Wales as a travel destination. She discusses the misconception about the weather in Wales and emphasizes the stunning landscapes and outdoor activities that make it a great place to visit. Claire also talks about the challenges of promoting Wales as a tourist destination and the need for more exposure and marketing. She shares her passion for creating tailor-made trips and the joy of connecting with people through shared experiences. Adventure Tours UK is a B Corp certified tour operator that focuses on providing genuine and authentic outdoor experiences in the UK. They are committed to working for the benefit of people and the planet, as well as profit. They prioritize connection and believe that shared experiences and connections with others are what make trips memorable. Adventure Tours UK offers a range of activities, including hiking, mountain biking, and trail running, and they cater to both individual travelers and group tours. They also work with trade clients as a destination management company. Their goal is to put the UK on the global adventure travel map.

Takeaways

• Wales is a beautiful travel destination with stunning landscapes and a wide range of outdoor activities.
• The weather in Wales is often misunderstood, but it offers pleasant and enjoyable conditions for outdoor adventures.
• Promoting Wales as a tourist destination is challenging due to limited funding and the dominance of London and other popular locations in the UK.
• Tailor-made trips provide a personalized and unique travel experience, allowing travelers to explore Wales at their o

Learn more about the Big World Made Small Podcast and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers at bigworldmadesmall.com.

Area/Topic
Worldwide, Transformational Travel, Sustainability

Mary Stange
Owner
Ponte Travels

My passion for world travel was first sparked through a study abroad semester in Limerick, Ireland when I was 19. Since then, I have traveled to numerous countries — many of those with my two kids by my side. A career serving in the U.S. Navy inspired me to seek an advanced degree in International Relations from American University with a focus in Development. My work since then has further instilled my characteristic global mindset and dedication to encourage others to experience the world first-hand and support local economies. After separating from the Navy in 2015, my family began a new life chapter traveling the world, allowing them the opportunity to live overseas in countries such as Armenia, Colombia, and Cyprus.

I believe in the transformative nature of travel; that experiencing the world with respect and humility develops our tolerance, empathy, and most of all understanding of the world and ourselves. I also believe in sustainable tourism; and that in order to be true global citizens, we must take care of the world around us including local communities, wildlife, and the environment. I am passionate about creating unforgettable trips for the constantly curious and allowing space for exploration and wonder.

https://www.pontetravels.com/

Summary
Mary Stange, owner of Ponte Travels, shares her travel experiences and how she got into the travel industry. Her love for travel began at a young age when her father, a merchant marine, would send trinkets and postcards from his travels. She later had the opportunity to study abroad in Ireland, which opened her eyes to living in a new country and experiencing different cultures. Mary then joined the Navy as an officer and had the chance to see the world during her deployments. After leaving the Navy, she and her husband decided to pursue a life of travel and adventure, joining the Foreign Service of the State Department. They lived in Armenia and Colombia, immersing themselves in the local cultures and exploring the countries. Despite the challenges of language barriers and mundane tasks like grocery shopping, Mary found joy in the adventure and the connections she made with people. The COVID-19 pandemic brought unexpected challenges, but they persevered and continued to embrace the travel lifestyle. Mary discusses her experiences living in different countries, including Colombia and Cyprus. She highlights the unique aspects of each place and the opportunities for exploration and growth. Mary also shares her journey of starting a travel business during the COVID-19 pandemic and the challenges and successes she has encountered. She emphasizes the importance of travel and encourages listeners to embrace new experiences and cultures. Mary expresses her passion for the North Andes region, particularly Colombia, and her desire to showcase its beauty and diversity.

Takeaways

• Travel experiences can shape a person's perspective and inspire them to explore the world.
• Living in a new country provides a deeper understanding of different cultures and everyday life.
• Challenges like language barriers and mundane tasks can be part of the adventure and create unique experiences.
• The COVID-19 pandemic brought unexpected challenges to travel, but it also provided opportunities for connection and resilience. Embrace new experiences and cultures through travel
• Start a travel business during challenging times by adapting and planning ahead
• Discover the beauty

Learn more about the Big World Made Small Podcast and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers at bigworldmadesmall.com.

Area/Topic
Worldwide, Latin America, Tourism Business

Staci Steele
Commercial Manager
SA Expeditions

Staci has dedicated a significant part of her life to globetrotting, especially across South America. She's embraced exploration not just as a hobby but as a disciplined endeavor to understand and facilitate connections between the English-speaking world and countless communities in South America.

Her journeys, which began with just a backpack and a sense of wanderlust, have evolved into a professional capacity for executing experiences that are as refined and remarkable as anyone else in her industry niche. Staci has been with SA Expeditions since 2012, and her journey has been one of growth and evolution, starting as a Destination Expert, advancing to Sales Manager, and now Commercial Manager overseeing global partnerships and destination development.

The economic impact of the travel services purchased for her clients reaches into the millions across the developing economies of Latin America and now expands worldwide. Countless guides, drivers, muleteers, rural communities, hotels, and national economies (to name just a few) have benefited from her daily and meticulous efforts.

https://www.saexpeditions.com/

Summary
In this episode, Jason Elkins interviews Staci Steele, the commercial manager of SA Expeditions. They discuss Staci's role as a commercial manager and her responsibilities in managing relationships with partners and overseeing the sales team. They also talk about the expansion of SA Expeditions worldwide and the meaning behind the company's name. Staci shares her travel inspirations and how she developed a passion for learning languages, particularly Spanish. They discuss the importance of language in understanding different cultures and connecting with people on a deeper level. Staci also shares her experience of living in the US and the decision to move back to Latin America. In this conversation, Staci Steele, Commercial Manager at SA Expeditions, discusses the importance of building relationships with local communities and guides in the travel industry. She emphasizes the value of personal connections and the impact they have on the overall travel experience. Staci also highlights the company's commitment to responsible tourism and supporting local communities. She shares insights into the hiring process at SA Expeditions and the qualities they look for in destination experts. The conversation concludes with a discussion on the challenges and pressures faced by travel professionals and the satisfaction that comes from creating memorable experiences for clients.

Takeaways

• The role of a commercial manager involves managing relationships with partners and overseeing the sales team.
• SA Expeditions has expanded worldwide and is not limited to South America, despite the name.
• Learning a language, such as Spanish, allows for a deeper understanding of different cultures and better connections with people.
• Living in different countries can provide unique experiences and perspectives.
• Moving back to Latin America allowed Staci and her family to be closer to their roots and experience a different lifestyle. Building relationships with local communities and guides is crucial in the travel industry
• Personal connections enhance the overall travel experience
• SA Expeditions is committed to responsible tourism and supporting local communities
• The hiring process at SA Expeditions focuses on travel experience, sales background, and language skills

Learn more about the Big World Made Small Podcast and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers at bigworldmadesmall.com.