Following the 2024 NMHC OPTECH Conference, it's never been more clear that adopting and implementing the right tech stack for multifamily operations is no simple task. Whether you're trying to ramp up tech, like introducing smart home technology, or simplify your tech stack, you have to be strategic in both planning and implementation. Todd Thorpe, director of business development for Cambium Networks, joins hosts Matt and Courtney to discuss the importance of finding a tech mentor, setting realistic time frames and navigating the integrations that serve your portfolio and property goals.

Insights from Rent.'s upcoming multifamily marketing study reveal that many marketers are excited about AI — they just don't know where to start. Nishant Phadnis, Chief Product Officer at Rent., joins hosts Matt and Courtney to share the excitement of AI in multifamily marketing and notes how most of us are already dabbling. Whether it's more traditional AI, such as chatbots and automated communication, or more progressive and predictive AI, like targeting and photo optimization in listings, Nishant explains how to start exploring different AI tools and how to keep the pressure from overshadowing the adventure.

Reputation management and online reviews can be a huge burden on time and resources. What we do know is that reviews have a direct impact on the renter's decision to lease, renew and recommend a property. Katie Ritter, National Director for Multifamily at Widewail, and Cory Smith, VP at Zark Parking Solutions, unpack the 2024 Widewail Voice of the Resident Report and its valuable insights, including the most important amenities and features that affect online reviews, They explore how to reduce negative reviews and increase positive reviews for not only better reputation scores, but higher retention and lower turnover. Download your copy of the report here!