Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay

Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered?

In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs.

What you’ll learn when you listen to this Podcast:

• Understanding ambiguous decline codes across issuers
• Identifying which payments warrant a retry
• Why recovery is important to the user experience
• Hard declines vs. soft declines: how does recovery differ?
• How chargeback prevention impacts recovery
• When — and when not — to involve customers in recovery

Webinar presentations by Justin Clements and Ray Watson

Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company

As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report, this webinar reflects the input of hundreds of real merchants in a wide range of verticals.

We discuss what merchants of all sizes are saying about the transaction issues they’re dealing with now, and what new threats are emerging within payments.

What you’ll learn when you listen to this Podcast:

• The rising costs of fraud and fraud fighting
• Ongoing shifts in consumer shopping behaviors
• Are new alternative payment methods impacting fraud?
• How AI is changing prevention strategies
• Proactively dealing with the surging threat of friendly fraud

Webinar presentations by Jarrod Wright, Zachary Matthews and Mark Beresford

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and bankful

From major retailers all the way down to small online stores, merchants are gearing up for holiday season sales. What’s different this year for online retailers? What should they embrace, what should they look out for, and how can they leverage holiday sales into 12 months of profits?

In this podcast we explore how the right holiday preparations can help even high-risk merchants increase sales, optimize revenue, and protect themselves from fraud and chargebacks.

What you’ll learn when you listen to this podcast:

• How digital wallets are increasing conversions
• Driving holiday sales from your site
• The role of the processor in fraud prevention
• Detecting and preventing friendly fraud
• Using subscriptions to optimize holiday sales revenue

Webinar presentations by Justin Clements and Kellen Rayner