Some conversations just miss; you aren't on the same wavelength, no one seems to listen, and you feel verbally attacked. There are two conflict competence skills that get those heated debates back on track.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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Bullies exert power over someone, perhaps to achieve a goal, and perhaps that goal is simple intimidation for selfish rewards. The bully's target has little control over an uneven and unfair conflict that the bully instigates. But, the targeted person can use conflict competent strategies that might change the bully's behaviour.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

Intentions are invisible. We predict and assume what someone intends, and then act as if what we believe is true. Game on for conflict. There are conflict competent approaches to clarifying someone's intention before we react as if what we assume is true.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.