We recorded this episode before this week's political assassination, but as I listen to the recording before posting it, that's what I think about. If we reduce a human being to just their politics, or to a single trait, or to one note of their personality, we lose more than we can possibly 'win' (whatever winning might even mean). So, can you disagree, or have a conflict with someone and not have it degenerate into a fight? We discuss how.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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You can practice conflict competence almost anywhere, using every interaction, even characters' dialogue in cartoons. Using two cartoons as examples, we analyze the scripts for the opportunities to understand each other that the characters missed. (Please accept that we changed the character names).

show notes:
Cartoon #1, Between Friends, by Sandra Bell-Lundy
Parent: Wear your boots. It’s snowing.
Child: I’m not wearing boots. It’s spring.
Parent: But it’s snowing.
Child: But it’s spring.
Parent: But it’s snowing.
Child: But it’s spring.
Parent: What do I have to do to make them understand?
Child: What do I have to do to make them understand?



Cartoon #2, For Better or Worse, by Lynn Johnson

Deborah: I see your sister is going away to university
Tyson: She’s not too excited about it though. She doesn’t want to leave her friends.
Deborah: Yeah, long distance relationships don’t work out too well.
Tyson: Deborah, you know I’d go to school here if I could, but I can’t.
Deborah: What makes you think I was talking about us? You didn’t hear what I said.
Tyson: I heard what you didn’t say.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

Some conflicts expand beyond their origin story, so you lose track of who started the conflict, and what your original conflict conflict goals were. That's conflict creep, where conflict exceeds the simpler scope and more limited objectives you had when the conflict started. After a conflict creeps, parties forget about solving the problem, and just want to win. So, how do you stop conflict creep? Using John Paul Lederach's six stages of conflict escalation, we look at how you can recognize the stages, and stop conflict creep.

show notes:
Lederach, J. P. (1999). The Journey Toward Reconciliation. Waterloo, ON, Herald Press.
conflict escalates through six changes.
1, people place blame instead of accepting responsibility.
2, everything that’s wrong replaces the simpler issue that began the conflict.
3, language becomes accusatory, generalized and defensive.
4, people seek allies, and categorize others as friends or enemies.
5, people believe they're justified to react to the latest insult and aggressions.
6, no middle ground remains, and people stop communicating.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

What skills help in a conflict where you're willing to talk but the other person is avoiding you? We discuss conflict styles, so that you can choose what's most conflict competent to use in the context, situation, and relationship.

show notes:
episode 46: How to decide whether to engage in, ignore or avoid conflict
episode 50: What you miss when you respond the same to every conflict

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

Even regular folks like us are affected by this era of polarized conflict. It isn't just politics and social media that has become polarized in how conflicts play out. What does it mean for our personal relationships and ourselves personally when we fall prey to polarizing conflict in our personal relationships?

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

You have at least five conflict management styles available to use, depending on the context and the relationship. Your conflict competency is using the most appropriate conflict management style for the situation, and the outcome you hope to achieve. But you likely use one or two conflict styles you're most comfortable with. We discuss the conflict style known as competing. When is competing an appropriate style to use, and when does competing not serve you and your relationships well?

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

What does a good wellness program at work offer? The 2024, Wellhub State of Work-life Wellness Report lists some of the benefits of a good wellness program. Mostly missing is the benefit of a good conflict management system. Here are tips for discussing a conflict management system design at work, even before you get the job, because the stress of conflict is incompatible with wellness, unless it's well managed.

show notes:
https://wellhub.com/en-us/resources/work-life-wellness-report-2024/

Episode 31: Is conflict competence a "soft" skill?

Conflict management systems, examples, https://professional.dce.harvard.edu/blog/preventing-and-managing-team-conflict/

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

We continue exploring the conflict management styles you have available to use, depending on the context and the relationship. Your conflict competency is using the most appropriate conflict management style for the situation, and the outcome you hope to achieve.
You have a choice of five broad categories of conflict management styles, but you likely use one or two conflict styles you're most comfortable with. We discuss the conflict style known as compromising. When is compromising an appropriate style to use, and when does compromising not serve you well?

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.