• Enhancing User Experiences with Words and AI - with Carol Valdez

  • 2024/07/24
  • 再生時間: 15 分
  • ポッドキャスト

Enhancing User Experiences with Words and AI - with Carol Valdez

  • サマリー

  • In this episode of Tech Bytes, host Bobby Brill talks with Carol Valdez, Director of Content Design at ServiceNow, about the intricacies of UX writing. They discuss the importance of clarity over cleverness in software interfaces, the evolving role of AI in content creation, and practical insights on designing user experiences with precision. Valdez highlights the collaborative nature of content design, the balance between human judgment and AI assistance, and the critical role of terminology. Aspiring UX writers will find valuable tips on simplifying complex concepts and working effectively with AI tools to enhance their content design processes.

    00:00 Introduction and Host Welcome
    00:15 The Role of Writing in UX
    01:27 The Importance of Words in UI
    02:42 Content Design at ServiceNow
    04:18 Challenges in Writing for Interfaces
    05:54 Collaborative Content Creation
    12:32 AI in Content Design
    14:23 Advice for New Writers

    Guest - Carol Valdez
    Host - Bobby Brill

    For more information head over to our documentation site.
    Subscribe today!

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    • Google Podcasts
    • Spotify
    • Stitcher
    • TuneIn
    • RSS

    See omnystudio.com/listener for privacy information.

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あらすじ・解説

In this episode of Tech Bytes, host Bobby Brill talks with Carol Valdez, Director of Content Design at ServiceNow, about the intricacies of UX writing. They discuss the importance of clarity over cleverness in software interfaces, the evolving role of AI in content creation, and practical insights on designing user experiences with precision. Valdez highlights the collaborative nature of content design, the balance between human judgment and AI assistance, and the critical role of terminology. Aspiring UX writers will find valuable tips on simplifying complex concepts and working effectively with AI tools to enhance their content design processes.

00:00 Introduction and Host Welcome
00:15 The Role of Writing in UX
01:27 The Importance of Words in UI
02:42 Content Design at ServiceNow
04:18 Challenges in Writing for Interfaces
05:54 Collaborative Content Creation
12:32 AI in Content Design
14:23 Advice for New Writers

Guest - Carol Valdez
Host - Bobby Brill

For more information head over to our documentation site.
Subscribe today!

  • Apple Podcasts
  • Google Podcasts
  • Spotify
  • Stitcher
  • TuneIn
  • RSS

See omnystudio.com/listener for privacy information.

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