Dive into the fascinating world of visual storytelling with Ross Stansfield. In this episode, Ross takes us from his history major to becoming a sought-after cinematographer and photographer. Discover how Ross told countless stories with the help of other artists and creators. From lighting techniques to the artistry of pre-digital photography, Ross shares insider secrets that will make you see the world differently. Learn about the power of networking and mentorship in building a successful creative career. Whether you're a budding artist or simply curious about the magic behind the lens, this episode is packed with inspiration, practical advice, and unforgettable stories that will ignite your creative spark.

Welcome to the world of customer service excellence with Bill Price, Amazon's first worldwide VP of Customer Service. In this eye-opening episode, Bill reveals the secrets behind Amazon's meteoric rise and shares insights on creating frictionless customer experiences. Discover how to identify and eradicate friction points that frustrate customers and drain resources, and learn why the best service might actually be no service at all. From the power of analytics to the importance of executive immersion in the customer experience, this episode is packed with game-changing strategies for businesses of all sizes. Don't miss this opportunity to learn from a true pioneer in the field of customer service and take your company's customer experience to the next level.

This week, we talk about healthcare innovation with Brent Kell, the visionary CEO of Valley Immediate Care. With over two decades at the helm of the region's premier urgent care provider, Brent shares invaluable insights on navigating the complex healthcare landscape. From his unconventional journey starting as a veterinary tech to revolutionizing urgent care services, Brent's story is one of passion and perseverance. Brent reveals the secrets behind creating a workplace culture that nurtures growth and inspires loyalty. Plus, get expert tips on being a savvy healthcare consumer in today's complex system. This episode is a must-list for anyone interested in the future of healthcare, community engagement, and innovative business practices.