Dive into the fascinating world of visual storytelling with Ross Stansfield. In this episode, Ross takes us from his history major to becoming a sought-after cinematographer and photographer. Discover how Ross told countless stories with the help of other artists and creators. From lighting techniques to the artistry of pre-digital photography, Ross shares insider secrets that will make you see the world differently. Learn about the power of networking and mentorship in building a successful creative career. Whether you're a budding artist or simply curious about the magic behind the lens, this episode is packed with inspiration, practical advice, and unforgettable stories that will ignite your creative spark.

Welcome to the world of customer service excellence with Bill Price, Amazon's first worldwide VP of Customer Service. In this eye-opening episode, Bill reveals the secrets behind Amazon's meteoric rise and shares insights on creating frictionless customer experiences. Discover how to identify and eradicate friction points that frustrate customers and drain resources, and learn why the best service might actually be no service at all. From the power of analytics to the importance of executive immersion in the customer experience, this episode is packed with game-changing strategies for businesses of all sizes. Don't miss this opportunity to learn from a true pioneer in the field of customer service and take your company's customer experience to the next level.

This week, we talk about healthcare innovation with Brent Kell, the visionary CEO of Valley Immediate Care. With over two decades at the helm of the region's premier urgent care provider, Brent shares invaluable insights on navigating the complex healthcare landscape. From his unconventional journey starting as a veterinary tech to revolutionizing urgent care services, Brent's story is one of passion and perseverance. Brent reveals the secrets behind creating a workplace culture that nurtures growth and inspires loyalty. Plus, get expert tips on being a savvy healthcare consumer in today's complex system. This episode is a must-list for anyone interested in the future of healthcare, community engagement, and innovative business practices.

This week, I got to interview Chuck Sink, a seasoned expert who's led multiple companies to record growth. In this eye-opening episode, Chuck reveals how he accidentally stumbled into the world of content creation and brand strategy, transforming from a printer to a digital marketing expert. Discover the power of authentic messaging as Chuck shares his formula for crafting the perfect positioning statement - a tool that can revolutionize your business's market presence and get ready for a masterclass in differentiation, as Chuck explains why you can't be everything to everyone and why that’s ok.

Dive into the world of creativity and innovation with Mark Terry, founder of London-based creative B2B agency NEO and a fractional creative director with over 20 years of experience. In this episode, Mark shares his journey from music and art school to becoming a driving force behind Mintel's transformation into a business super brand. Discover why Mark believes creativity is undervalued in business and how diversity of thought can be a game-changer in the boardroom. Mark also dives into the fascinating world of AI in creativity, offering insights into its potential and limitations. As a business leader, creative professional, or simply curious about the power of imagination, this episode is packed with invaluable wisdom and inspiration to fuel your own creative journey.

Dive into the future of business with Fernando Espinosa, CEO of Top Notch Finders and a LinkedIn top voice, as he reveals the secrets to creating customer experiences in the digital age. Discover why personalization is a core business strategy that can set you apart from the competition. Fernando shares insights on leveraging AI and human intelligence to craft unique experiences that enhance your brand and make customers feel valued. Learn how to implement personalization in your business, from understanding your audience's deepest needs to creating customized touchpoints that resonate. With over 30 years of experience in executive search and recognition from Forbes, Fernando offers a global perspective on mastering the art of personalization!

Discover the work of Fritz Chess, a pioneer in botanical extraction who's revolutionizing the natural health industry. From his original inspirations from rainforest preservation to becoming a key player in the resurgence of herbal medicine, Fritz shares his incredible story of innovation and perseverance. Learn how he transformed time-consuming herbal extraction processes into efficient, cutting-edge technologies, and hear about his adventures in algae biofuel during the Obama-era green energy boom. Plus, get an exclusive inside look at Eden Labs' groundbreaking involvement in the world's first legal, commercial psilocybin production plant.

Discover how Howard Freeman went from pre-med student to "Doctor of Hot Air," producing over 50 balloon and music festivals worldwide and learn his secrets for securing major sponsorships and turning a $410,000 investment into North America's largest summertime balloon music festival. Freeman shares invaluable insights on following your passion, thinking creatively, and never taking "no" for an answer. Join us this episode for inspiration to elevate your career and let your wildest ideas take flight.