Building an engaging brand is one of the most challenging parts of starting a company. This is especially true in competitive sectors where you need to cut through the noise to create connections with your target customers. So I wanted to hear from experts on how to build a brand from scratch.

Lucinda Chambers and Serena Hood are co-founders of Collagerie: a leading fashion, interiors, beauty and lifestyle marketplace. The former British Vogue editors founded Collagerie in 2019 and quickly built their brand through interesting and dynamic ways.

Lucinda and Serena share their advice on what to do first when building a digital brand and how to ensure your brand story and visual identity work well together.

Lucinda and Serena’s advice:

• Work hard to realise the idea that’s in your head when designing the look of your brand
• Persevere until you get this right; don’t hesitate to start again from scratch if you’re not convinced
• If you are not a designer, employ someone who is
• Know your own weaknesses and either choose a partner who complements your strengths, or hire someone who does this
• Settle the visual side of your brand first; tone of voice will follow on
• Take time over choosing the name; experiment with a few, try them out on friends
• Use focus groups/groups of friends and bombard them with questions
• Use social media; take time crafting promotional emails
• Believe in what you do; authenticity shows and will build trust in your customers
• Never be afraid to ask advice; admit your vulnerability
• Take time out and step back when you’re struggling to resolve a problem
• Collaboration can be valuable

FF&M enables you to own your own PR. Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason. Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason.

Let us know how your start up journey is going or if you have any questions you would like us to discuss in future episodes.

FF&M recommends:

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link & Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Edelman recently reported that ‘81% of consumers need to trust a brand to consider purchasing it’ so it is clear that brands which take time to build impact, education and purpose into their offering will also build trust with consumers and ultimately increase their sales.

In this episode, I hear from Titi Bello, Founder of Ori Lifestyle, the luxury hair care brand now stocked in Selfridges and Harrods. Born out of Titi’s experiences with her own hair loss and seeing her daughter develop hair insecurities, Ori Lifestyle offers high-performance hair care products alongside coaching courses to improve customers’ confidence in their hair.

Listen on to hear Titi’s advice on why building an educational and purpose-led brand is crucial for success.

Titi’s advice:

• Find the product that meets the needs of a particular market
• A good product is not enough on its own; marketing and visibility are crucial
• To have the edge a product needs to look good as well as be effective
• If a product can be multipurpose, so much the better
• It may well be useful to educate and challenge your customers and be honest with them about results; this will build trust and loyalty and ensure repeat sales
• Take your community with you; use feedback. Establish contact via blogs / whatsapp / email and always listen to them
• Your relationship with your customers will be your motivating factor and keep you going
• “Go in with your heart” - businesses that stand the test of time are not just in it for financial gain
• Aesthetics and branding are vital and must represent you and your values
• Don’t over analyse; just start!
• Know what you don’t know and find a partner with a different skill set to yours

FF&M enables you to own your own PR. Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason. Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason.

Let us know how your start up journey is going or if you have any questions you would like us to discuss in future episodes.

FF&M recommends:

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link & Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the Show.

With Protega Global reporting that 77% of UK consumers believe brands should use ‘as little packaging as possible’, it’s important for new brands to research how to reduce their environmental impact.

As packaging can be a huge barrier to entry, I wanted to speak to someone who has created a stunning brand package.

In this episode, I hear from Randi Christiansen, CEO & Co-Founder of Néccessaire, one of the world’s leading body care brands. Founded in 2018, Néccessaire provides customers with minimal, high-functioning products and is now certified as both climate neutral and plastic neutral.

Keep listening to hear Randi’s advice on how to create stand-out packaging for your brand and why it is so important to maintain a consistent visual identity.

FF&M enables you to own your own PR. Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason. Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason.

Let us know how your start up journey is going or if you have any questions you would like us to discuss in future episodes.

FF&M recommends:

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link & Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the Show.