From Free Lawn Care to Commercial Contracts: The Journey of Cutcrew Limited

In this episode of the Roots to Revenue podcast, hosts Robbie and Jason interview Jack Churchman, the founder of Cutcrew Limited, a commercial grounds maintenance company based in the UK. Jack shares his inspiring journey from offering free lawn care services to securing large commercial contracts, his methods for customer acquisition, and how he navigated his business through challenges like the COVID-19 pandemic. He also provides valuable insights on marketing strategies, the importance of networking, and tips for managing a growing team. Sponsored by Jobber, this episode delves into the real-life experiences of scaling a small business and maintaining quality and satisfaction in the process.

00:00 Introduction and Early Beginnings
01:06 Starting the Business: From Military to Mowing
01:47 First Customers and Free Services
04:30 Transition to Commercial Work
12:22 Networking and Business Growth
16:20 Winning Commercial Contracts
18:53 A Stressful Project Experience
19:23 Focusing on Key Areas in Business
20:21 Hiring the First Employee
20:58 Importance of Team Fit
21:31 Implementing Policies and Procedures
22:07 Managing Health and Safety
23:51 Scaling the Business
24:56 Software for Business Management
27:32 Building a Strong Team
31:40 Winning Commercial Work
32:06 Engaging on LinkedIn
33:37 YouTube Channel and Consultancy
35:20 Concluding Thoughts and Travel

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