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OK – the guest on this week’s podcast episode is the fabulous Lauren Sergy – and what she shares is going to be SOOOO useful to absolutely everyone who listens in.

In case you don’t already know – Lauren is an author whose books include “The Handy Communication Answer Book” and “UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity”.

She is a public speaking and interpersonal communication expert who has helped thousands of professionals become better communicators, working around the world with a client list that includes the likes of KPMG, Grant Thornton, Cargill, and T-Mobile - and teaches business communication seminars at the University of Alberta

In this episode, Lauren shares some incredible insights - stuff like…

• How to become a superstar at online meetings
• The best way to get yourself organised for a sales presentation
• Why creating a sales presentation that persuades you will turn off your audience
• Why overloading customers with data is working against you

And that doesn’t even cover half of it 😊

You can download and listen to the whole episode now at

You can download and listen to whole episode now at the links below, on the player at the top and at all good purveyors of quality podcasts